Rated 4 out of
5
by
Rosemay from
Very experienced worker
I spent a good 30 to 40 mins on the phone and it was a very helpful and well spent time
Date published: 2019-02-22
Rated 5 out of
5
by
Terry from
Great sales process
Explained everything properly over the phone which was great
Date published: 2019-02-22
Rated 5 out of
5
by
Genevieve from
Excellent customer service.
The Budget Direct representative, with whom I arranged my motor insurance, was friendly, competant and very knowledgeable about the different types of policies offered by the company. I highly recommend Budget Direct for Motor Insurance.
Date published: 2019-02-22
Rated 5 out of
5
by
Daniel from
Smooth Sale process
Good cover at a good price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Date published: 2019-02-22
Rated 5 out of
5
by
Vitaliy from
Well delivered service with customer needs focus.
Well delivered Service with good focus in customer needs, quick process and good communication with the customer, also it was very prompt follow up after the phone call.
Date published: 2019-02-22
Rated 4 out of
5
by
Marianne from
Smooth sales process
Quick, easy changeover from old insurer. Highly recommended.
Date published: 2019-02-22
Rated 5 out of
5
by
Cara from
Smooth insurance process
Highly recommend. Cheap insurance rates included everything I need being a learner driver. So happy
Date published: 2019-02-22
Rated 2 out of
5
by
Nick from
Facepalm. You get what you pay for
Even though I can appreciate that when my car was rear ended it was 2 weeks before Christmas so no one really wanted to help I was frustrated by how many times I had to make contact with Budget direct just to get the claim process going, my call logs will reflect this. On top of this I was incorrectly asked to get a driver history check for an accident that happened in a different car while my wife was driving that was not her fault. I tried several times to explain this to the original claims person who I lodged the claim with but I was still asked to get a driver history check so my I had to wait another 8 business days before my claim could begin because of a Budget direct employees incompetence.
Date published: 2019-02-22
Rated 5 out of
5
by
Paul from
Great service great price
Budget Direct make the process of insuring extremely easy and service friendly and easily accessible
Date published: 2019-02-22
Rated 3 out of
5
by
Ty from
Cheap
Good value!
I just switched this insurance.
I will recommend to my friend
Date published: 2019-02-22
Rated 4 out of
5
by
Dan from
Awesome service
Great service and great price for car insurance, easy to set up and organise a great deal
Date published: 2019-02-22
Rated 5 out of
5
by
Belma from
Perfect Dealings
Very helpful, friendly, professional, quote i got online was cheaper than all but when i called to finalise the insurance person on the phone gone through my quote and saved me more money. Thank You
Date published: 2019-02-22
Rated 5 out of
5
by
Jagtar from
Smooth Process and Value for money
My Policy has all features and value for money. Budget direct has great customer support.
Date published: 2019-02-21
Rated 4 out of
5
by
Maxine from
Easy and valuable
I switched my insurance after my previous policy was expiring and changing to budget saved me $650 annually, which was incredible
Date published: 2019-02-21
Rated 1 out of
5
by
Susana from
no,I had to contact you
Good at explaining why you decline a claim,good at finding excuses for not honoring a true claim
Date published: 2019-02-21
Rated 5 out of
5
by
Chandra from
Saved insurance costs with Budget Direct
Just signed up with Budget Direct for a new car insurance comprehensive policy and the person on the phone very patiently spent 40 minutes to explain all the options. Happy with the final decision.
Date published: 2019-02-21
Rated 5 out of
5
by
Eva from
Making my claim/s ... so so easy!
Due to no fault of mine - I've had the unfortunate bad luck of three accidents in eight months. I am now naming my car 'The Magnet' - but hopefully that's my 'three' and no more!
Each claim was so so easy - no stress! And no filling in forms was/is a huge bonus too.
Date published: 2019-02-21
Rated 5 out of
5
by
Glenn from
Excellent service
So easy and very helpful in every way. I asked questions and got the right answers that I wanted would highly recommend this company that’s why you are 2 years running the best
Date published: 2019-02-21
Rated 5 out of
5
by
Jason from
easy
very easy to navigate. price was $100 cheaper than previous insurer with same features and benefits and lower excess
Date published: 2019-02-21
Rated 5 out of
5
by
Petar from
Very smooth
I’m very happy with Budget Direct service. Good price,very friendly staffs
Very happy with service
Date published: 2019-02-21
Rated 5 out of
5
by
Jane from
Smooth sales process
Very impressed with the service when purchasing Home Insurance and compared to other insurers is much more cost effective.
Date published: 2019-02-21
Rated 5 out of
5
by
Shayne from
Couldnt ask for more
First time dealing with Budget Direct, they provided a lower price with more coverage than I could get anywhere else. The call back service called me back within minutes. The customer service was exceptional, patient, informative, polite. I would recommend Budget Direct to everyone...
Date published: 2019-02-21
Rated 5 out of
5
by
Tammy from
Smooth transaction
Easy to understand, answered every question. Made sure I understood everything
Date published: 2019-02-21
Rated 4 out of
5
by
Gregory from
easy
was an easy process and even had live chat as i was quoting
Date published: 2019-02-21
Rated 3 out of
5
by
Richard from
insurance
The website needs to improve and I cannot commment on anything else as I have not made a claim.
Date published: 2019-02-21
Rated 5 out of
5
by
Deberah from
Quick claim process
I submitted a claim for damage caused to my car in a shopping centre car park as we all know this is a common occurrence. Budget staff were quick and efficient with the processing of my claim. My car was assessed and repaired quicker than I imagined. Budgets premium is very competitive as I tend to shop around for best price best service hence the 5* rating.
Date published: 2019-02-21
Rated 5 out of
5
by
Alan from
Great Service
I suffered some storm damage along with thousands of others during the recent hail event. I contacted Budget who guided me through the claims process and submitted quotations for work to be done. This was approved in a timely fashion and staff were polite, helpful and professional.
I could not be happier with Budget
Date published: 2019-02-21
Rated 5 out of
5
by
Anonymous from
Smooth
Smooth to processing and easy to understand and low price in market
Date published: 2019-02-21
Rated 5 out of
5
by
Barry from
Great Service
Excellent experience with Budget and great policy and price.
Date published: 2019-02-21
Rated 5 out of
5
by
Kenneth from
Easy online application
I found quite easy to complete my insurance transaction online with Budget Direct. It is a simple process and for someone like me that is very important.
Date published: 2019-02-21
