Rated 5 out of
5
by
Beverley from
Easy to understand online service
I recently reviewed my insurance and recently looked at several on line services for home insurance some where very difficult to navigate even though a little cheaper. I then tried Budget Direct so easy to follow and understand took minutes to complete. Advised immediately and covered on the same day. Excellent service.
Date published: 2019-02-16
Rated 5 out of
5
by
Lorraine from
Easy to complete on line.
Good company to have business with. Great policy options to choose from.
Date published: 2019-02-16
Rated 4 out of
5
by
Ral from
Process was fairly easy
The online process was quite easy. The company has been easy to deal with on past occasions.The cost of the premium was lower than what a I paid the previous year with another company.
Date published: 2019-02-16
Rated 4 out of
5
by
Marlene from
Changing policy details
I had to add an extra driver to the policy at the last minute .the customer service lady was extremely friendly and helpful and the process was completed quickly .
Date published: 2019-02-16
Rated 5 out of
5
by
Lewis from
Quick and easy process
Excellent all round, insuring a new car with budget direct as they where very helpful with my last insurance claim.
Date published: 2019-02-16
Rated 5 out of
5
by
Lino from
Great pricing process
Easy to navigate and excellent pricing and exactly what l wanted
Date published: 2019-02-16
Rated 4 out of
5
by
Peter from
very good
process was smooth and we were happy with the repairs
Date published: 2019-02-16
Rated 3 out of
5
by
Jordan from
One side efforts
I was a bit disappointed knowing that all efforts to complete the claim has been one sided.
Date published: 2019-02-16
Rated 4 out of
5
by
Danny from
competitive price
the price was fair compared to the cover offered
Date published: 2019-02-16
Rated 5 out of
5
by
Troy from
Simple and quick
So easy to take insurance out online in just minutes.
Date published: 2019-02-16
Rated 1 out of
5
by
Rebecca from
Waiting 5 months on a claim and still no word
I submitted a claim 5 months ago and I've provided the required documentation (written description and drawn description of the incident) in relation to damage done to my car by another driver in another car. I have not heard any word from Budget Direct on the current status of my claim. Budget Direct were to chase up the offender’s insurance company and I have no idea what is happening. If I don't hear anything by the time my insurance renewal happens I will leave this company. I do not see why I should pay hundreds of dollars a year for no customer service.
Date published: 2019-02-16
Rated 5 out of
5
by
Karon from
honest
I was very happy with the service and not pushy salesman.
Date published: 2019-02-16
Rated 5 out of
5
by
Himal from
Online customer support
I got instant response.The representative was so sensible and his responses were really informative and very helpful which motivated me to buy the policy.
Date published: 2019-02-16
Rated 5 out of
5
by
Garry from
Best Price Insurance
Couldn't fault Budget, price the best, process effortless.
Date published: 2019-02-15
Rated 4 out of
5
by
Troy from
Very easy to claim.
The claim process was quick and easy, I did not have to do any running around and did not have to ring multiple people or times.
I do feel like over all the whole process was made easy in comparison to other insurance companys I have delt with in the past and I will definitely insure with Budget Direct again.
Date published: 2019-02-15
Rated 5 out of
5
by
Muthumani from
Smooth sales
Customer service is good and I got the purchase easily and the insurance is cheap than other companies. I would recommend my friends to take policies from budget direct.
Date published: 2019-02-15
Rated 5 out of
5
by
Irene from
Very accommodating
Budget direct made finding insurance simple and offered features other companies could not. Very pleased with how efficient everything was, and with the competitive price.
Date published: 2019-02-15
Rated 5 out of
5
by
Ryan from
Insurance made easy
After being recommended i found the process easy and simple. Price was a bonus too.
Date published: 2019-02-15
Rated 4 out of
5
by
Christine from
Smooth sales process
easy to set up
Date published: 2019-02-15
Rated 4 out of
5
by
Roger from
smooth sales process
Every thing very clear to understand
Date published: 2019-02-15
Rated 3 out of
5
by
David from
Good
Love Budget Direct
Date published: 2019-02-15
Rated 5 out of
5
by
Maxene from
Very smooth claim process
Date published: 2019-02-15
Rated 4 out of
5
by
William from
easy online process
Very easy to do online . Questions asked were straight process.Policy was good value
Date published: 2019-02-15
Rated 5 out of
5
by
Craig from
Stress free process
what was a traumatic experience was helped by quick claim process and staff interaction
Date published: 2019-02-15
Rated 1 out of
5
by
Varsha from
Very worst experience
I will rate them 0/10. Can't even help customers even though other companies had the policy that if someone else driving the car and invovled in an accident just pay excess.and car is repaired they were treating us as if my husband committed a crime his driving history they treated us very badly .I wish I never had this insurance before they send the documents and every thing made us very upset I had 50k car but sitting in the garage unrepaired .m referring a lot.
Date published: 2019-02-15
Rated 5 out of
5
by
Marion from
Extremely satisfied
My experience was smooth and helpful.
Michael explained everything so clearly and made sure I understand about my car insurance.
Also an extra bonus the car insurance was the cheapest I was quoted.
Date published: 2019-02-15
Rated 4 out of
5
by
Josephine from
Easy sales process
Was able to get on the phone and talk to a real person, as opposed to pressing buttons and dealing with a robot. We were able to make a decision immediately, as we were given all the information we needed.
Date published: 2019-02-15
Rated 5 out of
5
by
Claire from
Great price for a great product
I found the process from getting a quote to purchasing an insurance policy online very easy and convenient. The product was very fairly priced and the cover was comparable to other insurance companies.
Date published: 2019-02-15
Rated 5 out of
5
by
Rida from
good value
simple process and liked the online self inspection of the car. easy and fast. saved lots of time going around,
Date published: 2019-02-15
Rated 5 out of
5
by
Les from
Huge Saving
After two years with another insurer, I decided to shop around. Budget Direct not only saved me $67 per month, I got 30% more cover. Fool me for not shopping around sooner.
Date published: 2019-02-15
