Budget Direct Reviews

Car Insurance New Customer Sales Reviews

These reviews have been provided by customers who’ve bought a Car insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Motor Sales is rated 4.6 out of 5 by 13483.
Rated 4 out of 5 by from Smooth sale process Smooth sale process, reasonable price for car insurance.
Date published: 2019-02-02
Rated 5 out of 5 by from Great prices For the same premium, I ended up with half the price of what I was going to have to pay if I stayed with my old insurer!
Date published: 2019-02-02
Rated 5 out of 5 by from Fantstic sales process!! Awesome experience from start to end of the process.
Date published: 2019-02-02
Rated 5 out of 5 by from Smooth and easy Was so happy with the value I got and happy simone understood all my questions
Date published: 2019-02-01
Rated 5 out of 5 by from Canstar recommended and good price Happy to have changed to Budget Direct, saved me lots of money compared to my old insurer.
Date published: 2019-02-01
Rated 5 out of 5 by from Easy Simple to complete online, very competitive price, policy information easy to read
Date published: 2019-02-01
Rated 5 out of 5 by from good experience overall it was very easy to purchase insurance policy over the online. very easy system.
Date published: 2019-02-01
Rated 5 out of 5 by from Nothing was to hard!!! Treated respectfully I was really impressed with my sales consultant from word go. Budget from a price point was fantastic allowing me to choose what I wanted exactly with my new policy. I changed both my vehicles over at the same time.
Date published: 2019-02-01
Rated 5 out of 5 by from competive quote and superb service I had rang 4 or 5 companies to obtain quotes. Budget was not the cheapest but the level of service provided by Elle was not matched by any of the others. Service is important.
Date published: 2019-02-01
Rated 5 out of 5 by from Smooth indeed I received what I needed in a friendly, and competent manner. I am happy with my policy, and this will not be last time I do business with Budget Direct. I will without any hesitation recommend your services and products to anyone. Thank you guys, you were great.
Date published: 2019-02-01
Rated 5 out of 5 by from 10/10 Excelent ..its the person on the end of the phone line that make ur discition on the product
Date published: 2019-02-01
Rated 5 out of 5 by from Best experience. Period! Nadine (the agent) went above and beyond in helping me through the process. At first, my application was declined when I submitted it online, because I did not have a NSW drivers license. When I called, Nadine spent over an hour on the phone with me trying to find alternative solution. She contacted her supervisor in order to help me. At the end, I got comprehensive insurance at the same price as I was quoted online. I think this is the best example of "Customer comes first" approach. A+++ to you Nadine!
Date published: 2019-02-01
Rated 5 out of 5 by from smooth sales process very helpful and friendly also help me understand the policy and made sure I had everything right when filled in application so I was cover for the way I wanted to be
Date published: 2019-02-01
Rated 5 out of 5 by from Great Experience Thanks for a great experience. I was happy with the price and the way you responded. Thank you Cheers! Dispin
Date published: 2019-02-01
Rated 4 out of 5 by from Easy process I went online looking for car insurance. As I hadn't bought or insured a car a great many years I was uncertain about the process. I found that it was easy to do and I got exactly what I needed. I did have to ring up about a concern but the person on the telephone was extremely helpful and it was all cleared up very quickly
Date published: 2019-02-01
Rated 5 out of 5 by from Great value and easy to do online My experience with Budget Direct was fantastic. The best price around and the online process was so simple. Thanks Budget Direct!
Date published: 2019-01-31
Rated 5 out of 5 by from Easy and fast Cheap but really good cover
Date published: 2019-01-31
Rated 5 out of 5 by from Very easy Consultant Josh, was very friendly, but most of all very efficient
Date published: 2019-01-31
Rated 4 out of 5 by from FAntastic Value and excellent insured value I have been a loyal car insurance customer for years. This year however I decided to compare other provides. I was shocked when I not only saved over $400 per year but my car was insured for more and with better inclusions. thanks Budget direct.
Date published: 2019-01-31
Rated 5 out of 5 by from Easy to Follow Sales Process I was pleasantly surprised with the ease of buying car insurance for my and my daughter's car from Budget Direct. Not only did I save money, I believe I have better features such as a lower excess and cost of windscreen replacement for a lower monthly payment. I am very satisfied with the whole experience and look forward to being a Budget Direct customer for a very long time.
Date published: 2019-01-31
Rated 5 out of 5 by from excellent service I decided it was time for me to shop around for my insurance which lead me to Budget Direct the process was easy and Leon was extremely helpful he answered all my questions and i have saved myself a lot of money which is great, more to spend on my yearly holiday.
Date published: 2019-01-31
Rated 4 out of 5 by from Smooth sales process Everything was easy to understand and do. The only confusing part was the payment. I thought it was going to be immediately but it's still in process and I had to save my bank/credit card details in my online account. I would rather have another option which is to pay immediately without automatic/program debit as I'm paying the whole amount at once.
Date published: 2019-01-30
Rated 5 out of 5 by from Internet Very easy and value for money would recommend budget to friends and family
Date published: 2019-01-30
Rated 5 out of 5 by from Smooth Sales Process Excellent customer service and great prices !!Everything explained clearly.
Date published: 2019-01-30
Rated 4 out of 5 by from Smooth sales process Was clear about the policy and conditions like upto $500 to cover theft of mobile phone etc in standard cover
Date published: 2019-01-30
Rated 5 out of 5 by from Simple process, even for not so tech savy ! Very well priced policies, with all one expects from a policy..
Date published: 2019-01-30
Rated 5 out of 5 by from Excellent service I have had several policies with Budget Direct and made one hail damage claim. The whole thing, from purchase of the policy to the claims process and outcome was very efficient. I wouldn’t hesitate to recommend Budget Direct.
Date published: 2019-01-30
Rated 5 out of 5 by from Easy to navigate I found the right policy for me and the whole proceed was easy to complete.
Date published: 2019-01-30
Rated 5 out of 5 by from Smooth sales process I had a great experience on the phone with Sale consultant Toni. She was very helpful and clearly made me understand my policy.
Date published: 2019-01-30
Rated 5 out of 5 by from Seamless Sales process I was trying to review my premiums for my car insurance prior to renewing my policy with Coles Car insurance and was surprised that i could save $200 /year. I hope that premiums with Budget Direct will not rise unreasonably though. Will wait and see.
Date published: 2019-01-30
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