Budget Direct Reviews

Car Insurance New Customer Sales Reviews

These reviews have been provided by customers who’ve bought a Car insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Motor Sales is rated 4.6 out of 5 by 13483.
Rated 5 out of 5 by from Personable, friendly service. I usually don't respond to online feedback however not in this case Budget Direct made the hunting for insurance experience a real pleasure and worth making a comment. Win /win great price and great interaction with their sales representative.
Date published: 2019-02-18
Rated 4 out of 5 by from easly done it was a very good experience and I give all *********
Date published: 2019-02-18
Rated 5 out of 5 by from Better cover for half the price! I am so happy I finally looked into changing car insurers, I now have better insurance coverage for literally half the price I was paying. Sarah helped me understand what would be best for me and insurance I needed without overselling. The purchase process was super easy and user friendly.
Date published: 2019-02-18
Rated 3 out of 5 by from Good All good so far I’m looking for to enjoy the service with budget I hope everything will goes smooth and easy
Date published: 2019-02-18
Rated 5 out of 5 by from Holiday cover Although the website crashed before I could finish my policy application, I returned to Budget Direct as I have dealt with them before and found them to be a good service provider.
Date published: 2019-02-17
Rated 5 out of 5 by from Easy! Easy as. Great site to navigate and only took minutes to finalise!
Date published: 2019-02-17
Rated 4 out of 5 by from Easy and fast Experienced supportive staff and more relevant options while applying for a policy and it took only 10 minutes to apply online and took less than 24 hours to approve the application.
Date published: 2019-02-17
Rated 5 out of 5 by from Best price available Found the website very easy to use. I also had to ring them directly, just to confirm something and found the person I spoke with to be very helpful..
Date published: 2019-02-17
Rated 4 out of 5 by from Great Car Insurer User friendly website, quick response time and great yearly rates for comprehensive car insurance.
Date published: 2019-02-17
Rated 5 out of 5 by from Great price! Offered a fantastic price saving me hundreds each year in insurance!
Date published: 2019-02-17
Rated 5 out of 5 by from Great value policy It was easy navigate and tailor to my needs. Great value.
Date published: 2019-02-17
Rated 5 out of 5 by from Excellent customer service online so easy to use.....all questions clear, no problem with any online application.
Date published: 2019-02-17
Rated 5 out of 5 by from Excellent experience I was currently a customer with nrma I called budget direct and spoke to Dylan who was so helpful in all ways and explained thing to me greatly, not to mention the amount of money I happened to save was fantastic! I highly recommend budget direct to everyone!
Date published: 2019-02-17
Rated 5 out of 5 by from Easy to understand online service I recently reviewed my insurance and recently looked at several on line services for home insurance some where very difficult to navigate even though a little cheaper. I then tried Budget Direct so easy to follow and understand took minutes to complete. Advised immediately and covered on the same day. Excellent service.
Date published: 2019-02-16
Rated 5 out of 5 by from Easy to complete on line. Good company to have business with. Great policy options to choose from.
Date published: 2019-02-16
Rated 4 out of 5 by from Process was fairly easy The online process was quite easy. The company has been easy to deal with on past occasions.The cost of the premium was lower than what a I paid the previous year with another company.
Date published: 2019-02-16
Rated 4 out of 5 by from Changing policy details I had to add an extra driver to the policy at the last minute .the customer service lady was extremely friendly and helpful and the process was completed quickly .
Date published: 2019-02-16
Rated 5 out of 5 by from Quick and easy process Excellent all round, insuring a new car with budget direct as they where very helpful with my last insurance claim.
Date published: 2019-02-16
Rated 4 out of 5 by from competitive price the price was fair compared to the cover offered
Date published: 2019-02-16
Rated 5 out of 5 by from Online customer support I got instant response.The representative was so sensible and his responses were really informative and very helpful which motivated me to buy the policy.
Date published: 2019-02-16
Rated 5 out of 5 by from Best Price Insurance Couldn't fault Budget, price the best, process effortless.
Date published: 2019-02-15
Rated 5 out of 5 by from Smooth sales Customer service is good and I got the purchase easily and the insurance is cheap than other companies. I would recommend my friends to take policies from budget direct.
Date published: 2019-02-15
Rated 4 out of 5 by from Smooth sales process easy to set up
Date published: 2019-02-15
Rated 3 out of 5 by from Good Love Budget Direct
Date published: 2019-02-15
Rated 4 out of 5 by from easy online process Very easy to do online . Questions asked were straight process.Policy was good value
Date published: 2019-02-15
Rated 5 out of 5 by from Extremely satisfied My experience was smooth and helpful. Michael explained everything so clearly and made sure I understand about my car insurance. Also an extra bonus the car insurance was the cheapest I was quoted.
Date published: 2019-02-15
Rated 4 out of 5 by from Easy sales process Was able to get on the phone and talk to a real person, as opposed to pressing buttons and dealing with a robot. We were able to make a decision immediately, as we were given all the information we needed.
Date published: 2019-02-15
Rated 5 out of 5 by from Great price for a great product I found the process from getting a quote to purchasing an insurance policy online very easy and convenient. The product was very fairly priced and the cover was comparable to other insurance companies.
Date published: 2019-02-15
Rated 5 out of 5 by from good value simple process and liked the online self inspection of the car. easy and fast. saved lots of time going around,
Date published: 2019-02-15
Rated 5 out of 5 by from Awesome Customer Service The entire process of taking out a new policy with Budget Direct was flawless and Nicole was a true professional with amazing Customer Service. Thanks so much.
Date published: 2019-02-15
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