Rated 5 out of
5
by
Sandra from
Overall satisfaction
I not only experienced a smooth sales process, but my premium was also greatly reduced, which, for someone who drives far less than 5,000 kms a year, is a more viable option.
Date published: 2019-02-10
Rated 5 out of
5
by
Wayne from
Great experience
Everything was explained and in the end great savings
Date published: 2019-02-10
Rated 5 out of
5
by
Alyssa from
Easy smooth process
I liked the way the website took you through the quick and easy step by step process and then came out with a competitive priced policy at the end. The whole process took less than 10 minutes.
Date published: 2019-02-10
Rated 4 out of
5
by
Frankie from
Changing insurance companies can be complicated
Swapping states, bank and consequently insurance can be complicated particularly with missing documentation.... this process was as simple as it could be for a woman having a mid life crisis!
Date published: 2019-02-09
Rated 5 out of
5
by
Jaira from
Smooth sales process
Explain the Policy well and very helpful customer service!
Date published: 2019-02-09
Rated 5 out of
5
by
Vanessa from
Easy process buying insurance
We saved $30/month changing to Budget Direct and even adding a third driver. The online purchase was simple and I like being able to pay fortnightly.
Date published: 2019-02-09
Rated 5 out of
5
by
Ashiqur from
simple and easy
happy and relaxed that im fully insured with budget direct
Date published: 2019-02-09
Rated 5 out of
5
by
Sally from
Easy to follow site
Very easy to follow site - even for Oldies! I saved just on $180 !!
Date published: 2019-02-09
Rated 4 out of
5
by
David from
Easy process
Be aware of $40 excess for windscreen option. & all drivers have to be listed.
Date published: 2019-02-09
Rated 5 out of
5
by
Karen from
effortless
So easy to deal with there was no fuss and everything was explained in full.
Tegan was very helpful and friendly.
I was not on the phone all day.
I was very happy with what was offered to me. I did not know you had roadside assist so it was good that I was told about this.
Date published: 2019-02-09
Rated 5 out of
5
by
Anika from
Easy and amazing value!
So easy to do the process online. Everything else clear and straight forward. The policy cover is excellent, even with extras like hire car!
Date published: 2019-02-09
Rated 4 out of
5
by
Kunal from
great service but hiccups in the phone line
Buying car insurance was really easy. Starting from getting online quote to buying it. Speaking to Cleopatra made me realise a few things that could have caused problems with the policy in future. So a big thank you to her.
Date published: 2019-02-09
Rated 5 out of
5
by
Rosalind from
Easy As
Online process was easy, everything was explained well, I was able to pick what I wants included in my policy. Best thing was I am able to pay fortnight when I get paid so I don’t have to worry.
Date published: 2019-02-09
Rated 5 out of
5
by
Kirsty from
Friendly efficiency with amazing prices
Phone answered immediately, friendly, efficient and knowledgeable sales person who treated me as a person and with the extremely competitive prices she was there to provide me with the best policy at the cheapest price available.
Date published: 2019-02-09
Rated 4 out of
5
by
Lara from
Cheapest and best insurance
Very quick and easy way to complete a policy online, highly recommended!
High value for money
Date published: 2019-02-09
Rated 5 out of
5
by
Nicholas from
The right cover at the right process
Budget Directs delivers the cover you need, at a great price and the web site is easy to us.
Date published: 2019-02-08
Rated 4 out of
5
by
Rachel from
Speedy and cheap
Easy online process and great price. Of course having to make a claim is true test of an insurance provider, but happy so far.
Date published: 2019-02-08
Rated 4 out of
5
by
Lorraine from
Good sales process
Very satisfied
Date published: 2019-02-08
Rated 5 out of
5
by
Aparecido from
Great
Good services and good price thank you
Date published: 2019-02-08
Rated 5 out of
5
by
Ali from
Easy process
I compare all insuraces wich budget direct was cheaper and I had easy onlin process.I uploaded my car’s photoes onlin for inspection which was very easy process
Date published: 2019-02-08
Rated 4 out of
5
by
Carla from
Very helpful
I spoke ti Rishan who was very helpful. He explained the policy to me.
Date published: 2019-02-08
Rated 5 out of
5
by
Katrina from
Smooth sales process
I originally completed my quote online through Compare the Market. Budget Direct was top of the list best price. Even though Mitchell offered other great options, I usually know exactly what I want so I appreciated Mitchell's great listening skills & help without being a pushy sales person. It was such a good experience that Budget Direct North Lakes is on the top of my list for any further insurance changes in the future. & will be passing on their business to others looking for a great Insurance Co.
Date published: 2019-02-08
Rated 5 out of
5
by
Fern and Huzey from
Dynamic Customer service!
Josh understood our needs, and was quick to obtain information to deliver on what we needed.
Date published: 2019-02-07
Rated 5 out of
5
by
Happy customer from
Value for money
Similar policy from previous insurer but cheaper.
Date published: 2019-02-07
Rated 5 out of
5
by
Darren from
Easy to appy
We applied online and completed our application within 10 minutes. Budget Direct was by far the cheapest!
Date published: 2019-02-07
Rated 5 out of
5
by
Paul from
Easy process
Excellent
Date published: 2019-02-07
Rated 5 out of
5
by
Matilde from
Excellent service
Emma gave me excellent service getting the best price and discounts for my needs.
Date published: 2019-02-07
Rated 5 out of
5
by
Michael from
Brilliant
Some insurance companies need to have a good hard look themselves, & the cost of what they are offering, compared with budget direct.
Date published: 2019-02-07
Rated 1 out of
5
by
Sally from
Lack of communication
Emailed straight away to let them know I had made a genuine mistake and my car insurance was still valid. Need to cancel as I still have a month left on policy. No contact back.
Date published: 2019-02-07
Rated 5 out of
5
by
Danny from
Great sales process!
Easy to navigate website, easy to obtain a quote and above all great price!
Date published: 2019-02-07
