Budget Direct Reviews

Car Insurance
Reviews

These reviews have been provided by customers who’ve made a claim on or bought a Car insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Car Insurance is rated 4.5 out of 5 by 18714.
Rated 5 out of 5 by from Nice and easy Nice and easy purchase process liked the ease of the Budget directs website.... Will recommend to others.
Date published: 2019-02-25
Rated 4 out of 5 by from Hassle free policy quote I found the quote experience to be hassle free as the consultant was well informed about the product, was very pleasant to deal with and was not pushy, a very good over experience and a good policy price.
Date published: 2019-02-25
Rated 5 out of 5 by from easy. smooth. cheap I highly recomend Budget direct car insurance. Easy process and excellent price. Saved $100 compared to other companies. Was able to contact customer service in a timely manner and they solved all my issues right away. Very happy customer and have refered all my family and friends. Thanku budget direct.
Date published: 2019-02-25
Rated 4 out of 5 by from Clear and smooth online process Having organized 2 other policies this year; I was keen to consolidate all my insurances with one vendor. Budget Direct (online quoting and processing) was easy and relatively hassle-free. However; above all, it was really competitively priced.
Date published: 2019-02-25
Rated 4 out of 5 by from Great price, easy process Easy process while choosing features and providing my information. Got a price better than others.
Date published: 2019-02-24
Rated 4 out of 5 by from Close but no cigar The repairer failed to repair cracked windscreen that I put in my claim through budget.
Date published: 2019-02-24
Rated 5 out of 5 by from Easy and Understanding Was looking for cheaper and better policy features and benefits Budget direct ticked all them boxes
Date published: 2019-02-24
Rated 5 out of 5 by from Great value and easier online process. Value and easier to obtain comprehensive insurance on line . Recommend everyone obtain a quote . Great professional service over the phone also. Thank you
Date published: 2019-02-24
Rated 1 out of 5 by from Lengthy process Kept me waited despite knowing my claim will get declined
Date published: 2019-02-24
Rated 5 out of 5 by from Efficient, professional service At every step in the process the Budget Direct team provided clear, uncomplicated guidance and support. The repairs were undertaken by a Budget Direct preferred body shop local to me and my vehicle is as good as new. Everyone was friendly and polite throughout the process. No drama, no worries!
Date published: 2019-02-24
Rated 5 out of 5 by from Great value Competitive price compared to other company, with the same features a real value for money
Date published: 2019-02-24
Rated 5 out of 5 by from Easy Process was easy and if I didn't understand anything it was explained to me so I did understand
Date published: 2019-02-24
Rated 4 out of 5 by from Easy quote application. getting a quote was very easy and the result was very competitive. When speaking to their staff with a telephone query, they were very helpful. I had a policy with Budget about 8 years ago and a claim for a no fault accident, the claim was resolved and the car repaired without any problems.
Date published: 2019-02-24
Rated 5 out of 5 by from Fast service. Could not be happier. Being a pensioner I have to save as much money as I can.
Date published: 2019-02-24
Rated 4 out of 5 by from Easy to use online process I’m impressed by the fact that I was able to use the Budget Direct online application for insurance. I was especially pleased with the ease of the self-inspection module. Those of us who are not technologically competent are grateful for your service.
Date published: 2019-02-24
Rated 5 out of 5 by from Process was professional. The on-line process was good and queries were courteously handled by the Chat Line. Obviously competitive pricing was the initial attraction but terms are better than policy it placed - excess, CMV.
Date published: 2019-02-24
Rated 5 out of 5 by from Easy process I can recommend to anyone about there service that they provided
Date published: 2019-02-24
Rated 5 out of 5 by from Easy to complete online Highly recommend and policy access help both online and call centre makes all aspects easier to sort out
Date published: 2019-02-24
Rated 4 out of 5 by from good As I am older person and do not have a lot of experience with on line things, I found the process very good.
Date published: 2019-02-24
Rated 4 out of 5 by from SMOOTH SALES PROCESS IN MY CONCLUSION I HOPE BUDGET DIRECT SERVICE THEIR ROYAL CUSTOMERS THE SAME AS NEW CUSTOMERS AND LISTNER AND ALSO PRICE WHILE EFFECIENT FOR CLAIMS THEN I BELIEVE YOU GUYS WILL BETTER IN TEN YEARS TIME. THANK YOU.
Date published: 2019-02-24
Rated 5 out of 5 by from Easy & cheap. Cheap & easy to fill out online. I wouldn’t go anywhere to any other Insurance.
Date published: 2019-02-24
Rated 1 out of 5 by from Stressed me out more than my car getting stolen Overall the experience when claiming was very stressful more stressful than my car getting stolen. Response time was rediculous it took from November till end of feb to be settled never again with budget
Date published: 2019-02-23
Rated 5 out of 5 by from Easy and professional No hassle at all. All my issues were dealt with and quality service provided across the board.
Date published: 2019-02-23
Rated 5 out of 5 by from Easy and smooth. I found Budget Direct very helpful during a recent claum,and could not fault their service.
Date published: 2019-02-23
Rated 5 out of 5 by from Great customer service. Quick and easy process. I was insured within minutes.
Date published: 2019-02-23
Rated 5 out of 5 by from good she is very good . she is good than thank you so much
Date published: 2019-02-23
Rated 5 out of 5 by from Smooth claim process Great experience overall just need to change the excess if it’s not your fault
Date published: 2019-02-23
Rated 4 out of 5 by from Reasonably smooth process Claim flowed through quickly. Was unhappy the assesor slowed the approval process down slightly due to wanting the repairer to source and use cheaper aftermarket parts instead of the genuine OEM parts I wanted used on my car. Otherwise happy with the overall process.
Date published: 2019-02-22
Rated 5 out of 5 by from Really happy customer They completely handled what was a traumatic experience for me. I was super happy with the speed of service, they were friendly and not super expensive. I have now insured my new car with them.
Date published: 2019-02-22
Rated 1 out of 5 by from Bad service Bad service
Date published: 2019-02-22
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