Rated 5 out of
5
by
Marion from
Extremely satisfied
My experience was smooth and helpful.
Michael explained everything so clearly and made sure I understand about my car insurance.
Also an extra bonus the car insurance was the cheapest I was quoted.
Date published: 2019-02-15
Rated 4 out of
5
by
Josephine from
Easy sales process
Was able to get on the phone and talk to a real person, as opposed to pressing buttons and dealing with a robot. We were able to make a decision immediately, as we were given all the information we needed.
Date published: 2019-02-15
Rated 5 out of
5
by
Claire from
Great price for a great product
I found the process from getting a quote to purchasing an insurance policy online very easy and convenient. The product was very fairly priced and the cover was comparable to other insurance companies.
Date published: 2019-02-15
Rated 5 out of
5
by
Rida from
good value
simple process and liked the online self inspection of the car. easy and fast. saved lots of time going around,
Date published: 2019-02-15
Rated 5 out of
5
by
Ombretta from
Awesome Customer Service
The entire process of taking out a new policy with Budget Direct was flawless and Nicole was a true professional with amazing Customer Service. Thanks so much.
Date published: 2019-02-15
Rated 5 out of
5
by
Natalie from
Efficient sales process!
I found dealing with Budget Direct easy, helpful and proficient with a very competitive price!
Date published: 2019-02-15
Rated 5 out of
5
by
Alissa from
Huge Savings!
I saved $450 switching to Budget. It was easy and all of my experiences with customer service have been incredibly helpful. I’m incredibly happy with my decision to switch.
Date published: 2019-02-15
Rated 4 out of
5
by
Tracey from
Australian based call centres
Efficient staff member who was willing to help and based in australia
Date published: 2019-02-15
Rated 5 out of
5
by
Harjinder from
Cheap & easy to get
I found Budget Direct cheap & easy process to insure my vehicle so I highly recommend it
Date published: 2019-02-15
Rated 5 out of
5
by
Stephen from
Easy online purchase
This insurance truly solved. The products meet my needs and are effortlessly accessible.
Date published: 2019-02-14
Rated 5 out of
5
by
Michael from
Support their word on their claims and product
I found budget true to their claims and product. Our overall experience was second to none. From the beginning to the end it was an easy and smooth transaction. So glad that having a cheaper insurance policy doesn't mean that you get less. We definitely were satisfied with the level of professionalism that it was handled with, as well as the repairing of the vehicle. Great work Budget, keep up the promise.
Date published: 2019-02-14
Rated 5 out of
5
by
James from
easy to understand
was quick and easy
Date published: 2019-02-14
Rated 4 out of
5
by
Andrew from
smooth process
do a good job and follow up
Date published: 2019-02-14
Rated 5 out of
5
by
Cecilia from
Smooth sales insurance
Excellent service budget direct
Date published: 2019-02-14
Rated 5 out of
5
by
Janet from
great price
it is the price that makes me change to Budget Direct.
Date published: 2019-02-14
Rated 5 out of
5
by
Cmd98 from
Very competitive price
Using Budget Direct was a breeze, the whole process was very quick and easy to work through. The price was extremely surprisingly cheap.
Date published: 2019-02-14
Rated 5 out of
5
by
Andrew from
Straight forward process
An easy online process, simple, big lettering, helpful chatline
Date published: 2019-02-14
Rated 5 out of
5
by
Kristy from
Easy process
Easy and fast process. Would definitely recommend budget to anyone. Stuff are very helpful and definitely know what works best for your needs. Very convenient on price wise especially being a mum and first time insurance definitely happy with the service I was provided with. Definitely happy with going with budget direct.
Date published: 2019-02-14
Rated 5 out of
5
by
Michael from
Stress free
Nice people to deal with and a nice price to match.
Date published: 2019-02-14
Rated 5 out of
5
by
Pauline from
Smoothly
Had no problems at all... was straight forward and I saved some money
Date published: 2019-02-14
Rated 5 out of
5
by
Cindy from
easy process
I went to budget for a quote as my current insurer was too expensive, I was very happy with the service and price.
Date published: 2019-02-13
Rated 4 out of
5
by
J from
Efficient and clear claims
My dealings with budget direct, the claims handler and the nominated repairer were courteous, clear and efficient. I felt confident we all understood each other and that everything was being looked after
Date published: 2019-02-13
Rated 5 out of
5
by
Mary from
Smooth as silk claims
Wonderful service always and Reliable Staff Service and satisfactory results
Date published: 2019-02-13
Rated 5 out of
5
by
Sharon from
Easy stress free application.
Easy process through the application, very competitive premium, very happy with whole experience.
Date published: 2019-02-13
Rated 5 out of
5
by
Rosanna from
Easy process and great value
Smooth process easy to follow and great to deal with when claiming!
Date published: 2019-02-13
Rated 5 out of
5
by
Lynette from
From go to wow excelent
Very pleased it’s the smooth process in claims and repairs. Hope I don’t have to use it again, but know it would be handles efficiently if needed.
Date published: 2019-02-13
Rated 5 out of
5
by
Penny from
Nice simple insurance process
Just wanted to say thanks to budget for having a simple to use website
That allows you do everything you need online
Date published: 2019-02-13
Rated 3 out of
5
by
Peter from
Prompt responses
Good - prompt quote and response
Good - competitive price
Poor - Age restrictions under 30
Poor - on line service
Date published: 2019-02-13
Rated 5 out of
5
by
Adam from
Low cost 2nd hand car insurance
Easy quote to policy process and nearly half the price of the competition
Date published: 2019-02-13
Rated 5 out of
5
by
Neville from
A very simple process to complete
The company may be called budget direct but did not find the service at all budget, was simple and efficient and was the absolute best price in fact the policy I chose was actually $150 less than Youi.
Date published: 2019-02-13