Budget Direct Reviews

Car Insurance
Reviews

These reviews have been provided by customers who’ve made a claim on or bought a Car insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Car Insurance is rated 4.5 out of 5 by 18714.
Rated 5 out of 5 by from Extremely satisfied My experience was smooth and helpful. Michael explained everything so clearly and made sure I understand about my car insurance. Also an extra bonus the car insurance was the cheapest I was quoted.
Date published: 2019-02-15
Rated 4 out of 5 by from Easy sales process Was able to get on the phone and talk to a real person, as opposed to pressing buttons and dealing with a robot. We were able to make a decision immediately, as we were given all the information we needed.
Date published: 2019-02-15
Rated 5 out of 5 by from Great price for a great product I found the process from getting a quote to purchasing an insurance policy online very easy and convenient. The product was very fairly priced and the cover was comparable to other insurance companies.
Date published: 2019-02-15
Rated 5 out of 5 by from good value simple process and liked the online self inspection of the car. easy and fast. saved lots of time going around,
Date published: 2019-02-15
Rated 5 out of 5 by from Awesome Customer Service The entire process of taking out a new policy with Budget Direct was flawless and Nicole was a true professional with amazing Customer Service. Thanks so much.
Date published: 2019-02-15
Rated 5 out of 5 by from Efficient sales process! I found dealing with Budget Direct easy, helpful and proficient with a very competitive price!
Date published: 2019-02-15
Rated 5 out of 5 by from Huge Savings! I saved $450 switching to Budget. It was easy and all of my experiences with customer service have been incredibly helpful. I’m incredibly happy with my decision to switch.
Date published: 2019-02-15
Rated 4 out of 5 by from Australian based call centres Efficient staff member who was willing to help and based in australia
Date published: 2019-02-15
Rated 5 out of 5 by from Cheap & easy to get I found Budget Direct cheap & easy process to insure my vehicle so I highly recommend it
Date published: 2019-02-15
Rated 5 out of 5 by from Easy online purchase This insurance truly solved. The products meet my needs and are effortlessly accessible.
Date published: 2019-02-14
Rated 5 out of 5 by from Support their word on their claims and product I found budget true to their claims and product. Our overall experience was second to none. From the beginning to the end it was an easy and smooth transaction. So glad that having a cheaper insurance policy doesn't mean that you get less. We definitely were satisfied with the level of professionalism that it was handled with, as well as the repairing of the vehicle. Great work Budget, keep up the promise.
Date published: 2019-02-14
Rated 5 out of 5 by from easy to understand was quick and easy
Date published: 2019-02-14
Rated 4 out of 5 by from smooth process do a good job and follow up
Date published: 2019-02-14
Rated 5 out of 5 by from Smooth sales insurance Excellent service budget direct
Date published: 2019-02-14
Rated 5 out of 5 by from great price it is the price that makes me change to Budget Direct.
Date published: 2019-02-14
Rated 5 out of 5 by from Very competitive price Using Budget Direct was a breeze, the whole process was very quick and easy to work through. The price was extremely surprisingly cheap.
Date published: 2019-02-14
Rated 5 out of 5 by from Straight forward process An easy online process, simple, big lettering, helpful chatline
Date published: 2019-02-14
Rated 5 out of 5 by from Easy process Easy and fast process. Would definitely recommend budget to anyone. Stuff are very helpful and definitely know what works best for your needs. Very convenient on price wise especially being a mum and first time insurance definitely happy with the service I was provided with. Definitely happy with going with budget direct.
Date published: 2019-02-14
Rated 5 out of 5 by from Stress free Nice people to deal with and a nice price to match.
Date published: 2019-02-14
Rated 5 out of 5 by from Smoothly Had no problems at all... was straight forward and I saved some money
Date published: 2019-02-14
Rated 5 out of 5 by from easy process I went to budget for a quote as my current insurer was too expensive, I was very happy with the service and price.
Date published: 2019-02-13
Rated 4 out of 5 by from Efficient and clear claims My dealings with budget direct, the claims handler and the nominated repairer were courteous, clear and efficient. I felt confident we all understood each other and that everything was being looked after
Date published: 2019-02-13
Rated 5 out of 5 by from Smooth as silk claims Wonderful service always and Reliable Staff Service and satisfactory results
Date published: 2019-02-13
Rated 5 out of 5 by from Easy stress free application. Easy process through the application, very competitive premium, very happy with whole experience.
Date published: 2019-02-13
Rated 5 out of 5 by from Easy process and great value Smooth process easy to follow and great to deal with when claiming!
Date published: 2019-02-13
Rated 5 out of 5 by from From go to wow excelent Very pleased it’s the smooth process in claims and repairs. Hope I don’t have to use it again, but know it would be handles efficiently if needed.
Date published: 2019-02-13
Rated 5 out of 5 by from Nice simple insurance process Just wanted to say thanks to budget for having a simple to use website That allows you do everything you need online
Date published: 2019-02-13
Rated 3 out of 5 by from Prompt responses Good - prompt quote and response Good - competitive price Poor - Age restrictions under 30 Poor - on line service
Date published: 2019-02-13
Rated 5 out of 5 by from Low cost 2nd hand car insurance Easy quote to policy process and nearly half the price of the competition
Date published: 2019-02-13
Rated 5 out of 5 by from A very simple process to complete The company may be called budget direct but did not find the service at all budget, was simple and efficient and was the absolute best price in fact the policy I chose was actually $150 less than Youi.
Date published: 2019-02-13
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