Budget Direct Reviews

Car Insurance
Reviews

These reviews have been provided by customers who’ve made a claim on or bought a Car insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Car Insurance is rated 4.5 out of 5 by 18714.
Rated 4 out of 5 by from Easy to use and competitive rates Online prices was straight forward pricing was more competitive than previous insurer
Date published: 2019-02-13
Rated 5 out of 5 by from Excellent value for money Saved myself $280 from my last insurer for the same benefits
Date published: 2019-02-13
Rated 5 out of 5 by from Very easy Great site , easy to use . Friendly and helpful on the phone
Date published: 2019-02-13
Rated 5 out of 5 by from Brilliant customer service I went through compare the market & budget came up, so i went and did abit of research did a online quote then i called because i was happy with my quote then they made it so easy i pay $40 fortnightly for full comp plus $80 a year for roadside, who would've thought its that easy, simple & great for PRICE now as a uni student and working causal this was a car insurance policy i could afford. Thank Budget made my life better.
Date published: 2019-02-13
Rated 4 out of 5 by from Easy claims process Budget direct were super helpful and took care of every detail from a-z. Any queries I had were answered and it made the process so much easier knowing I had someone looking after me.
Date published: 2019-02-13
Rated 5 out of 5 by from Easy process! Clear, affordable and easy to sign up. Also quick responders
Date published: 2019-02-13
Rated 4 out of 5 by from Could find and adjust what i needed Could find and adjust what i needed
Date published: 2019-02-13
Rated 3 out of 5 by from good sales easy contect and good price. but I don't understand reason for car picture do you need because other company they are not need anything.
Date published: 2019-02-12
Rated 5 out of 5 by from tops only the best
Date published: 2019-02-12
Rated 5 out of 5 by from Very easy No harassing follow up calls. The whole process was quick and easy
Date published: 2019-02-12
Rated 4 out of 5 by from Good insurer This policy is much cheaper than others but some benefits not available with policy. Then compare with some insurance providers finally not a big difference .
Date published: 2019-02-12
Rated 5 out of 5 by from Go Budget Direct Really happy with budget direct insurance which insure my car and I would like to recommend everyone to just go and check once about budget direct , it is really helpful and effective for everyone.
Date published: 2019-02-12
Rated 5 out of 5 by from Easy Sales Process Sales consultants are very friendly and knowledgeable and are able to answer all questions with a degree of professionalism and experience. I was very happy with the level of service I received.
Date published: 2019-02-12
Rated 5 out of 5 by from Smooth Will be telling all my friends about this product
Date published: 2019-02-12
Rated 5 out of 5 by from Easy as! Very easy process, and saved some money too! Jason was great with his information, and their inclusions are much better than my previous insurer.
Date published: 2019-02-12
Rated 5 out of 5 by from extremely easy very smooth from start to finish All went well the only problem was it mixed up the policy holder and regular driver
Date published: 2019-02-12
Rated 5 out of 5 by from Good price Awesome service and friendly staff. Make easy to purchase and understand the right.
Date published: 2019-02-12
Rated 5 out of 5 by from Excellent Very satisfying and really cheap compare to all other insurance companies
Date published: 2019-02-12
Rated 5 out of 5 by from Easy to understand Good value car insurance, easy to respond for a claim and understand situation
Date published: 2019-02-12
Rated 3 out of 5 by from They approve your claim, no problem The claims process works... just slow. 8 weeks from accident till car was at repairer. There wasn’t a concern about them paying. But given the accident happened in a car park and we were stationary, there were ‘at fault’ complications. Still not sure whether the witness was called but we paid the excess and the car got fixed. Not sure whether I will renew.
Date published: 2019-02-12
Rated 5 out of 5 by from Friendly and professional. My customer service agent was excellent. Personable yet completely professional. Knowing I had three vehicles to cover, I was completely prepared with all details. I would encourage you to be prepared with as much detail as possible to make the process easy for all parties. Overall, this was an easy and relaxed process with policies arriving via email within half an hour.
Date published: 2019-02-12
Rated 5 out of 5 by from Perfect for first time policy holders It was easy to understand and the steps required to complete the policy were clear and all information I needed to understand what I was signing up to was right there for me to find
Date published: 2019-02-11
Rated 5 out of 5 by from So very simple process Easy online proceedure...great price.....everything i required at a third of the cost of name brand
Date published: 2019-02-11
Rated 5 out of 5 by from smooth and quick process my third party last year cost me $493 with QBE; this year with Budget Direct it is $182
Date published: 2019-02-11
Rated 5 out of 5 by from Very easy and simple Excellent service and very understanding always committed to providing a great smooth experience
Date published: 2019-02-11
Rated 5 out of 5 by from Smooth sales process He helped me out with the sale and answered the question I asked him. He was very helpful and made sure I got the insurence I needed
Date published: 2019-02-11
Rated 5 out of 5 by from Great experience Was a easy purchase, best value and the road side assist seemed better than alternatives on the market.
Date published: 2019-02-11
Rated 5 out of 5 by from Easy Easy to do fuss
Date published: 2019-02-11
Rated 1 out of 5 by from poor communication, incomplete payout. i would not recommend Budget Direct (unless you never intend to lodge a claim)
Date published: 2019-02-11
Rated 5 out of 5 by from Great sales I like the service, friendly and helpful. I would recommence to all. The price is great and affordable.
Date published: 2019-02-11
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