Rated 5 out of
5
by
Anup from
Easy claim process
Easy claim process and no hassles. Claim took some time but it was still a good experience overall
Date published: 2019-02-11
Rated 4 out of
5
by
Thao from
Easy sales process
I have received an excellent service.
Good product and good value.
Date published: 2019-02-11
Rated 5 out of
5
by
Jacqueline from
It was very easy on the phone.
Very helpful,easy to talk to,able to answer all my questions,good value for money.
Date published: 2019-02-11
Rated 5 out of
5
by
C M from
Awesome repairer
Our repairers were so professional.From the office staff to the guy with the clipboard and it came back so beautifully clean
Date published: 2019-02-11
Rated 5 out of
5
by
D L Parker from
Easy, quick and pain free.
Simone my operator was more than helpful.. spoke with clarity. and checked in to make sure I was getting the service I needed. All oprions discussed with no heavy sales pitch. Excellent.
Date published: 2019-02-11
Rated 5 out of
5
by
Stephanie from
Easy, cheap process
it was a very simple process. I didn't have to spend forever on the phone and my policy was outlined in an easy to read format. I managed to save nearly $60 on my monthly premium which is just fantastic for a mum to be. The price nearly knocked me off my chair a massive savings compared to other businesses. Couldn't be happier with the switch :)
Date published: 2019-02-11
Rated 1 out of
5
by
Max from
Claims take far too long
I have been waiting almost a month for my claim to be completed, there has been minimal communication and they needed more information that they didnt ask for at the time of the claim
Date published: 2019-02-11
Rated 5 out of
5
by
Robyn from
Easy, Easy, Easy
I couldn't be happier with the service I got from Budget Direct, always friendly and helpful, the claims process was amazing to me... i called, they recognised my number, had all my policy details, no mucking around... I advised someone had hit me, i provided their details and they approved me over the phone in 10 min, the Panelbeater called me 20 min later; really happy with the repairer also.. it was so easy, I'm really happy...
Date published: 2019-02-11
Rated 1 out of
5
by
Tahlia from
Didn’t help yet RACQ Would.
Need to work on there wording misinformed and ignored when I realized
Date published: 2019-02-11
Rated 5 out of
5
by
Julie from
Great service from Budget Direct
I recently had a broken windscreen and luckily had car insurance with Budget Direct.
They were extremely helpful from the moment I rang them.
Their preferred repairer rang me quickly, got everything underway and kept me informed of when my repair was likely to be done. I had an unusual windscreen that took a few days to get in but they kept me up to date throughout the whole process and once the new windscreen arrived, had me booked in and repaired in no time.
Great service Budget Direct!!!
Date published: 2019-02-11
Rated 5 out of
5
by
Mustapha from
Very professional satff
Happy to Do business with you , easy to communicate with and friendly staff
Date published: 2019-02-11
Rated 4 out of
5
by
Marlane from
Smooth process
I found Budget Direct to be so professional and I valued their response to my questions which made it an easy decision for me to change insuerers; Budget Direct are very competitive in the market place and I would highly recommend them to others!
Date published: 2019-02-11
Rated 5 out of
5
by
Lakhvir from
Well done
Easy to work with and great experience would highly recommend to anyone who is looking for insurance
Date published: 2019-02-10
Rated 5 out of
5
by
Anthony from
Great way to do business
Excellent service from the time i first called to the completion of our call. Well explained and all options were covered without being a pushy sales process
Date published: 2019-02-10
Rated 4 out of
5
by
Damian from
Easy to obtain
Very happy with the process and real easy to do online
Date published: 2019-02-10
Rated 4 out of
5
by
Anthony from
Tony Review
had a great experience with the customer center and happy with the experience overall. Thank you
Date published: 2019-02-10
Rated 5 out of
5
by
CC from
Easy to use and great value.
Much cheaper than my previous quotes with the company I was using. Very easy to use the website and choose the cover that is best suited to your needs.
Date published: 2019-02-10
Rated 5 out of
5
by
Prasad from
Very smooth claim process
Fantastic support! Keep your premium low and everyone will buy Budget Direct Insurance!
Date published: 2019-02-10
Rated 4 out of
5
by
Mark from
Easy
Efficient friendly staff. Clear process
Date published: 2019-02-10
Rated 5 out of
5
by
Liang from
Competitive and easy to deal with
Budget direct quotes are very competitive and when I had to make a claim, it was processed very quickly and with little fuss.
Date published: 2019-02-10
Rated 4 out of
5
by
Ronald from
Good process
Process was easy and value for money, communications with budget was easy
Date published: 2019-02-10
Rated 2 out of
5
by
John from
Difficult
Budget Direct are generally good to deal with but my last experience was extremely disappointing.
Date published: 2019-02-10
Rated 5 out of
5
by
Joseph from
Quick nre policy
Started a new policy with budget, saved myself around $200 from other companies and was done in around 10 mins.
Date published: 2019-02-10
Rated 4 out of
5
by
Nathan from
Smooth sales
Josh was great very understanding and knowledgeable
Date published: 2019-02-10
Rated 5 out of
5
by
Andrew from
Quick and simple process
Bought third party property insurance for older car. Cheapest price on a camparison website and purchase was hassle free.
Date published: 2019-02-10
Rated 5 out of
5
by
Sandra from
Overall satisfaction
I not only experienced a smooth sales process, but my premium was also greatly reduced, which, for someone who drives far less than 5,000 kms a year, is a more viable option.
Date published: 2019-02-10
Rated 5 out of
5
by
Wayne from
Great experience
Everything was explained and in the end great savings
Date published: 2019-02-10
Rated 5 out of
5
by
Alyssa from
Easy smooth process
I liked the way the website took you through the quick and easy step by step process and then came out with a competitive priced policy at the end. The whole process took less than 10 minutes.
Date published: 2019-02-10
Rated 4 out of
5
by
Frankie from
Changing insurance companies can be complicated
Swapping states, bank and consequently insurance can be complicated particularly with missing documentation.... this process was as simple as it could be for a woman having a mid life crisis!
Date published: 2019-02-09
Rated 5 out of
5
by
Jaira from
Smooth sales process
Explain the Policy well and very helpful customer service!
Date published: 2019-02-09
