Rated 4 out of
5
by
Cherie from
Easy Claim
The claim was an easy process. All staff I dealt with were pretty amazing and very helpful. My policy went up for a not at fault claim but we will see if that is rectified in the future.
Date published: 2019-02-09
Rated 5 out of
5
by
Vanessa from
Easy process buying insurance
We saved $30/month changing to Budget Direct and even adding a third driver. The online purchase was simple and I like being able to pay fortnightly.
Date published: 2019-02-09
Rated 5 out of
5
by
Alexander from
Very good and easy
Very good insurance company.
Date published: 2019-02-09
Rated 5 out of
5
by
Ashiqur from
simple and easy
happy and relaxed that im fully insured with budget direct
Date published: 2019-02-09
Rated 5 out of
5
by
Norelle from
No nonsense no run around no delays
Quick and efficient cannot believe an insurance company could be as efficient like budget wouldn’t even think about changing my insurance company
Date published: 2019-02-09
Rated 5 out of
5
by
Grace from
Quick claim process
Very quick response and great service , satisfied with the repair job. Friendly staff and easy to communicate with. I am happy with the service without any paperwork required.
Date published: 2019-02-09
Rated 5 out of
5
by
Sally from
Easy to follow site
Very easy to follow site - even for Oldies! I saved just on $180 !!
Date published: 2019-02-09
Rated 5 out of
5
by
Helen from
Excellent service
I would recommend Budget Direct to anyone seeking any type of cover - car, home or contents.
Date published: 2019-02-09
Rated 4 out of
5
by
David from
Easy process
Be aware of $40 excess for windscreen option. & all drivers have to be listed.
Date published: 2019-02-09
Rated 5 out of
5
by
Karen from
effortless
So easy to deal with there was no fuss and everything was explained in full.
Tegan was very helpful and friendly.
I was not on the phone all day.
I was very happy with what was offered to me. I did not know you had roadside assist so it was good that I was told about this.
Date published: 2019-02-09
Rated 5 out of
5
by
Gail from
Smooth claims process
We’re more than happy with our experience. We were able to use the repairer of our choice. Everything went very smoothly from start to finish.
Date published: 2019-02-09
Rated 5 out of
5
by
Anika from
Easy and amazing value!
So easy to do the process online. Everything else clear and straight forward. The policy cover is excellent, even with extras like hire car!
Date published: 2019-02-09
Rated 4 out of
5
by
Kunal from
great service but hiccups in the phone line
Buying car insurance was really easy. Starting from getting online quote to buying it. Speaking to Cleopatra made me realise a few things that could have caused problems with the policy in future. So a big thank you to her.
Date published: 2019-02-09
Rated 5 out of
5
by
Rosalind from
Easy As
Online process was easy, everything was explained well, I was able to pick what I wants included in my policy. Best thing was I am able to pay fortnight when I get paid so I don’t have to worry.
Date published: 2019-02-09
Rated 5 out of
5
by
Kirsty from
Friendly efficiency with amazing prices
Phone answered immediately, friendly, efficient and knowledgeable sales person who treated me as a person and with the extremely competitive prices she was there to provide me with the best policy at the cheapest price available.
Date published: 2019-02-09
Rated 1 out of
5
by
Keith from
None claim
Some hit my car from behind and he was speeding. He touched my back end but no damage.so I never made claim but informed budget direct.
Two months later I escaped my car due to mechanical failure.Then I received claim from speeding guys insurance
I called budget direct and they say to defend me they need excess of $850 but it states if the no damage to my car and I don't make claim ,I do not pay excess until its proven I was in wrong. That have threatened me for money and even without receiving any paperwork or evidence decide to take other side of person in wrong because they want excess. I'm going to court with this as I wont be bullied into paying money to them.
I paid my premium but because I never reinsured with them they do this.
When it goes to court the truth will come out I have evidence I need.
Shame on you budget direct.
Date published: 2019-02-09
Rated 4 out of
5
by
Lara from
Cheapest and best insurance
Very quick and easy way to complete a policy online, highly recommended!
High value for money
Date published: 2019-02-09
Rated 5 out of
5
by
Louise from
Great Service
From the phone call to the repair it was smooth and quick. Great job, thank you.
Date published: 2019-02-08
Rated 5 out of
5
by
Amy from
Stress free
It was so easy to make a claim I was so stressed but the lady was so helpful and calmed my nerves
Date published: 2019-02-08
Rated 5 out of
5
by
Fleur from
Clear, easy to understand (no jargon)
Clear, easy to understand (no jargon), on time professional yet friendly.
Date published: 2019-02-08
Rated 5 out of
5
by
Nicholas from
The right cover at the right process
Budget Directs delivers the cover you need, at a great price and the web site is easy to us.
Date published: 2019-02-08
Rated 5 out of
5
by
David from Chippo from
Claim made easy!
I made a claim recently on a hail damaged car which turned out to be a total loss. The entire process was made easy with the help of the knowledgeable staff who answered every question each step of the way. Very happy with the way it was all handled.
Thanks heaps Guys.
Date published: 2019-02-08
Rated 4 out of
5
by
Rachel from
Speedy and cheap
Easy online process and great price. Of course having to make a claim is true test of an insurance provider, but happy so far.
Date published: 2019-02-08
Rated 4 out of
5
by
Lorraine from
Good sales process
Very satisfied
Date published: 2019-02-08
Rated 5 out of
5
by
Aparecido from
Great
Good services and good price thank you
Date published: 2019-02-08
Rated 5 out of
5
by
Raelene from
excellent service
From the time I called Budget re my accident the whole process was handled professionally and with excellent communication. The repairs were done in a timely fashion and were excellent quality.
Date published: 2019-02-08
Rated 5 out of
5
by
Ezzat from
smooth claims process
The whole claim was completed in a couple of phone calls.
Date published: 2019-02-08
Rated 5 out of
5
by
Ali from
Easy process
I compare all insuraces wich budget direct was cheaper and I had easy onlin process.I uploaded my car’s photoes onlin for inspection which was very easy process
Date published: 2019-02-08
Rated 5 out of
5
by
Alicia from
Quick and easy!
Quick call on a Friday evening and everything was sorted for me then and there! Budget Direct connected me to the relevant services quickly and the process was smooth as could be... for a company FAR cheaper than anyone else I was a happy customer.
Date published: 2019-02-08
Rated 1 out of
5
by
Victoria from
Misleading and wont renew
Was happy with Budget until we needed to claim - staff member did not advise us correctly and it cost us money - very unhappy and will not renew our 3 policies when they are due
Date published: 2019-02-08
