Rated 5 out of
5
by
David from
ease and speed of service
good company to deal with, straight talking no waffle.
Date published: 2019-02-25
Rated 5 out of
5
by
Stephen from
excellent so far
Job is not finalised yet but communication was good so far. I expect the rest of the process as smooth as it's on this stage
Date published: 2019-02-23
Rated 1 out of
5
by
Susana from
no,I had to contact you
Good at explaining why you decline a claim,good at finding excuses for not honoring a true claim
Date published: 2019-02-21
Rated 5 out of
5
by
Alan from
Great Service
I suffered some storm damage along with thousands of others during the recent hail event. I contacted Budget who guided me through the claims process and submitted quotations for work to be done. This was approved in a timely fashion and staff were polite, helpful and professional.
I could not be happier with Budget
Date published: 2019-02-21
Rated 3 out of
5
by
Maria from
Slightly difficult due to the extent of damages
The claim process was straight forward in the beginning . Given the complexity of the audio video components claimed and costs only contributed to further delays.
Budget Direct engaged the services of ARC contractors to provide assessment reports. These reports were found to be inaccurate particularly when seeking replacement items. This ultimately added further delays in settling the claim.
Date published: 2019-02-19
Rated 5 out of
5
by
Brad from
Cheerfully fulfilling commitments
We have been with Budget Direct for 4 months & had our first claim ever on our house. We were staggered with the support, helpfulness & efficiency of their response. Refreshing & drawing. We wouldn’t consider anyone else now.
Date published: 2019-02-18
Rated 1 out of
5
by
Helen from
Communication lacking
Lack of communication between the assessor and Budget resulted in a long claims process, only being resolved after 2 months after initial lodgement. It is unsatisactory that I should need to keep calling every few days to get an update.
Date published: 2019-02-18
Rated 4 out of
5
by
Peter from
very good
process was smooth and we were happy with the repairs
Date published: 2019-02-16
