Budget Direct Reviews

Home Insurance New Customer Sales Reviews

These reviews have been provided by customers who’ve bought a Home and/or Contents insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Home Sales is rated 4.6 out of 5 by 4328.
Rated 4 out of 5 by from Cheap Policy with Maximum Cover! The process to buy the policy was very smooth and it was ecomical.
Date published: 2018-12-11
Rated 5 out of 5 by from I recommend to all Australian Excellent experience.
Date published: 2018-12-11
Rated 5 out of 5 by from Fantastic service Fast and easy process. Feel very comfortable using budget direct. Great service great prices.
Date published: 2018-12-11
Rated 5 out of 5 by from Excellent knowledge and service Great service knowledgeable suited my needs perfectly Maggie the consultant was great
Date published: 2018-12-11
Rated 5 out of 5 by from Good Insurance Company Budget offers great insurance at great prices. Online quotes are quick and easy.
Date published: 2018-12-10
Rated 4 out of 5 by from Easy to follow the process After I compare the price and read about policy terms and conditions with Budget Direct worth it to pay money for.
Date published: 2018-12-10
Rated 4 out of 5 by from easyto purchase it was easy to purchase and it would have been better if you showed how much the extras cost making it easier to select what if any extras to add to our cover
Date published: 2018-12-10
Rated 5 out of 5 by from Great price and coverage Extremely great price for the coverage amount. Will definitely consider them when my car insurance is up for renewal if the coverage is just as good or better than what I currently have.
Date published: 2018-12-09
Rated 5 out of 5 by from Very professional To purchase my policy online was one of the easiest experiences I have ever had with a company. The online chat people were professional and very knowledgeable about their product and gave me immense confidence in the company.
Date published: 2018-12-09
Rated 5 out of 5 by from Best service Best Product Best Price Allan the Consultant was the fantastic.. Quick, Easy and Engaging.. Being an Aussie, Spoke English too! which is hard to find in Australia these days.
Date published: 2018-12-09
Rated 5 out of 5 by from Ease of online purchase for a senior person Easy to do online quote for a senior person with limited computer experience
Date published: 2018-12-09
Rated 5 out of 5 by from Landlord insurance Cheap and easy comprehensive landlord insurance. Covers everything that a landlord needs, tenant damage, skipping out on rent and replacing alliances if/ when required. I would recommend to another whip is looking for this type of insurance. NB: I have yet to make a claim.
Date published: 2018-12-08
Rated 5 out of 5 by from Easy As The online insurance was easy as, and i was able to choose exactly what i wanted , which made the transition easier.
Date published: 2018-12-07
Rated 5 out of 5 by from Great experience Easy to understand and good price for the cover I obtained.
Date published: 2018-12-07
Rated 5 out of 5 by from Easy to purchase Recently purchased home & contents insurance online. It was simple and easy to use and no hassle.
Date published: 2018-12-07
Rated 4 out of 5 by from Easily accessable information The whole process was quick and efficient with information easy to navigate. Competable price. The only fault I found was the amount of emails I received in the day I completed my application........
Date published: 2018-12-07
Rated 5 out of 5 by from Easy Very easy to complete online policy. I then called to confirm that I completed everything correctly. Follow up call was also very helpful. Love the fact we can pay fortnightly
Date published: 2018-12-07
Rated 4 out of 5 by from Extremely easy process to complete We chose Budget Direct after a very unsatisfactory claim experience with another company and Budget Direct was rated as the best value home & contents insurer in a recent Readers Digest poll. Hopefully, we will not need to make a claim in the future.
Date published: 2018-12-06
Rated 5 out of 5 by from Great sales process Just the best
Date published: 2018-12-06
Rated 5 out of 5 by from Easy to complete application The application process is very user friendly and the client service officer helpsnyounofmyou require anything further.
Date published: 2018-12-05
Rated 5 out of 5 by from RATED No. 1 BY CANSTAR I followed 3 CANSTAR reviews and completed the respective questionnaires to get quotes. Budget Direct was clear, concise as well as flexible in that I could go back easily to modify my inputs and eventually get a price which was more than satisfactory.
Date published: 2018-12-05
Rated 5 out of 5 by from Excellent Customer Service experience ! Customer Service Rep. was Knowledgeable about the product. She was very helpful in buying the Policy for my home and excellent customer service !
Date published: 2018-12-05
Rated 5 out of 5 by from Easy to understand Easy to navigate and easy to understand.Simple process.
Date published: 2018-12-04
Rated 4 out of 5 by from Knowledgeable sales person If all your agents can walk a new customer through a policy like Annelle then your business can only go forward
Date published: 2018-12-04
Rated 5 out of 5 by from Ideal for Landlords I took out a basic landlord insurance package with Budget Direct and am not surprised they have won multiple awards over the last two years. The wait times are way below what you'd expect to reach a call centre which is great, the sales reps actually delivering the products speak clearly and without any accents so you feel like you're dealing with a reputable Australian company and the package itself price wise was very very competitive yet didn't lack too many features.
Date published: 2018-12-04
Rated 5 out of 5 by from Easy to deal with Great prices and customer service. Everything was explained clearly and all questions answered confidently
Date published: 2018-12-04
Rated 5 out of 5 by from Easy process Amicable smood inviting process progressing to a concluding transaction.
Date published: 2018-12-04
Rated 5 out of 5 by from The ease of a new policy. I obtained new house insurance, the policy was very easy to fill out online and the policy was not overly priced.
Date published: 2018-12-04
Rated 5 out of 5 by from Easy process! Fantastic price! Was so easy to complete an online quote and then to purchase it. So much cheaper then other insurances but with the same cover and protection. Very happy indeed.
Date published: 2018-12-03
Rated 3 out of 5 by from rasonable process aquiring purchaes of the policy I would prefer to talk with a person and sort out my purchase, this way I am in not sure if I did god job for myself concerning price of the policy
Date published: 2018-12-03
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