Budget Direct Reviews

Home Insurance New Customer Sales Reviews

These reviews have been provided by customers who’ve bought a Home and/or Contents insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Home Sales is rated 4.6 out of 5 by 4328.
Rated 5 out of 5 by from Easy, friendly service What a pleasure to do business with Budget Direct. The policy inclusions were outstanding; the price was most favourable and the conversation pleasurable.
Date published: 2019-02-22
Rated 4 out of 5 by from Very experienced worker I spent a good 30 to 40 mins on the phone and it was a very helpful and well spent time
Date published: 2019-02-22
Rated 4 out of 5 by from Smooth sales process Quick, easy changeover from old insurer. Highly recommended.
Date published: 2019-02-22
Rated 5 out of 5 by from Perfect Dealings Very helpful, friendly, professional, quote i got online was cheaper than all but when i called to finalise the insurance person on the phone gone through my quote and saved me more money. Thank You
Date published: 2019-02-22
Rated 5 out of 5 by from Excellent service So easy and very helpful in every way. I asked questions and got the right answers that I wanted would highly recommend this company that’s why you are 2 years running the best
Date published: 2019-02-21
Rated 5 out of 5 by from Smooth sales process Very impressed with the service when purchasing Home Insurance and compared to other insurers is much more cost effective.
Date published: 2019-02-21
Rated 5 out of 5 by from Couldnt ask for more First time dealing with Budget Direct, they provided a lower price with more coverage than I could get anywhere else. The call back service called me back within minutes. The customer service was exceptional, patient, informative, polite. I would recommend Budget Direct to everyone...
Date published: 2019-02-21
Rated 3 out of 5 by from insurance The website needs to improve and I cannot commment on anything else as I have not made a claim.
Date published: 2019-02-21
Rated 5 out of 5 by from Easy online application I found quite easy to complete my insurance transaction online with Budget Direct. It is a simple process and for someone like me that is very important.
Date published: 2019-02-21
Rated 5 out of 5 by from Easy cover Budget Direct provide a simple and effective tool to both generate a quote and to complete the policy purchase. All done in a matter of minutes, the cover and excess can be tailored as required and the cover to premium ratio is extremely competitive.
Date published: 2019-02-20
Rated 5 out of 5 by from Landlord insurance It was very easy to find the right policy along with the best price and it was easy to fill out all the information and the staff was friendly when asked any questions about the policy
Date published: 2019-02-20
Rated 5 out of 5 by from easy Great service, easy to fill the form and more competitive price
Date published: 2019-02-20
Rated 5 out of 5 by from Informative and easy They provided me contents insurance at a cheaper price than another company who gave me a higher quote but then refused to insure me and gave no reason. Process was very simple..and it was easier to understand what coverage I was purchasing.
Date published: 2019-02-19
Rated 5 out of 5 by from Unbeatable price I purchased my insurance online and then I received a phone call from a sales rep micheal to make sure I was happy with what I have purchased and if I wanted any assistance in purchasing insurance for my other car which I started to purchase then I couldn’t complete. He had outstanding customer service combined both cars under the one policy and was able to assist with all of my enquirers.
Date published: 2019-02-19
Rated 5 out of 5 by from Easy to contact Found Budget Direct to offer everything I needed in a insurance policy. The online process was easy and when I phoned to discuss my policy I got straight through over the phone to a team member.
Date published: 2019-02-19
Rated 5 out of 5 by from Great saving Value for money i went from $98 per month to $68 per month with budget. Same insured smiunt for home and contents what a saving.
Date published: 2019-02-19
Rated 5 out of 5 by from Excellent onshore customer service Excellent onshore customer service and good over at a good price
Date published: 2019-02-19
Rated 4 out of 5 by from excellent customer service time well spent policy was explained so as to make an informed decision. final process and payment simplified
Date published: 2019-02-19
Rated 4 out of 5 by from Satisfy sale process Easy to complete the sale questionnaires. The online response is pretty quick.
Date published: 2019-02-19
Rated 5 out of 5 by from easy to deal with After searching around a bit i came across budget direct it was Quick, easy and not problems.
Date published: 2019-02-19
Rated 4 out of 5 by from Worth while exercise I can recommend Budget Direct as a well priced, efficient and comprehensive provider of insurance needs. My experience was straight forward, involved online chatting and resulted in a pleasing outcome. Thanks Budget Direct.
Date published: 2019-02-19
Rated 5 out of 5 by from Saved $$$$ and Easy online process By switching to Budget I have saved almost 50% from my previous insurer who I have been with for over 15 years. The online process was very simple and the 5 star Canstar rating gave me the piece of mind to switch insurers.
Date published: 2019-02-18
Rated 5 out of 5 by from Easy online process and great price The online process at Budget was very smooth and easy to understand. There were no annoying sales calls after asking for a quote and it is all laid out on the website. No jumping through hoops to get the quote! And they were very competitive price wise!
Date published: 2019-02-17
Rated 4 out of 5 by from Competitive pricing I found you prices very competitive and good process in dealing with budget
Date published: 2019-02-17
Rated 5 out of 5 by from Helpful team! I had so many questions I wanted to ask before I even started reading the pds and the fine print! Tania was most helpful in the sales process and was so patient as I asked her all the questions! Smooth process and I'm so stoked about our price! saving us $300!
Date published: 2019-02-17
Rated 4 out of 5 by from Great Value BudgetDirect provided the best value offering for my family (3 drivers under the age of 24). Cover is comparable with other providers however cost is significantly cheaper. BudgetDirect seem to understand that young drivers also require insurance at a reasonable price.
Date published: 2019-02-17
Rated 5 out of 5 by from Easy to understand Was a easy to understand process and good back up service from a phone call to call centre overall good experience
Date published: 2019-02-17
Rated 4 out of 5 by from Smootg Hi overall it was affordable and suited my budget the best
Date published: 2019-02-16
Rated 5 out of 5 by from Great pricing process Easy to navigate and excellent pricing and exactly what l wanted
Date published: 2019-02-16
Rated 5 out of 5 by from Simple and quick So easy to take insurance out online in just minutes.
Date published: 2019-02-16
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