Budget Direct Reviews

Home Insurance New Customer Sales Reviews

These reviews have been provided by customers who’ve bought a Home and/or Contents insurance policy from Budget Direct.

Overall Rating

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All Home Sales is rated 4.6 out of 5 by 4328.
Rated 4 out of 5 by from Simple enough The whole process was quite simple and painless, I can only hope than in the unlikely event of having to make a claim i have the same result
Date published: 2019-01-15
Rated 5 out of 5 by from A positive outcome. Johnny was very understanding he helped with all my needs,i felt after the phone call all was good and our insurance needs had been met.
Date published: 2019-01-15
Rated 5 out of 5 by from Completely smooth process My previous insurer took their call centre off shore so decided to change. Fould out Budget Direct was Australian owned and call centre in Australian as well. Dealt with call centre and would give AAA rating.
Date published: 2019-01-15
Rated 5 out of 5 by from Easy to understand The service is good all options explained well will use them in the future
Date published: 2019-01-15
Rated 5 out of 5 by from excited we are excited as the policies we have purchased where many dollars less than previous one. It was so easy to find out and purchase online.
Date published: 2019-01-13
Rated 5 out of 5 by from easy access on phone and friendly and knowlegable excellent knowlege of the policy, friendly and efficient/ No delay in getting through.
Date published: 2019-01-13
Rated 4 out of 5 by from Different rates All customers deserve same rates,old or new customers should pay the same.
Date published: 2019-01-13
Rated 5 out of 5 by from clear and concise There were no extra questions required to complete the purchase of this policy as the website has it all.
Date published: 2019-01-13
Rated 4 out of 5 by from Intuative process Budget provide an easy to navigate process of selection and applying for insurance products. Just remember you need proof of your no claim history. And that is not as easy as it sounds.
Date published: 2019-01-13
Rated 4 out of 5 by from Very easy Simple easy and straight forward process and i would recommend any to take up there insurance with budget direct
Date published: 2019-01-13
Rated 5 out of 5 by from Easy smooth sale Great service easy steps easy online process and very cheap
Date published: 2019-01-12
Rated 5 out of 5 by from Quick and easy Awesome service. Made it easy to change to a cheaper better company
Date published: 2019-01-12
Rated 4 out of 5 by from easy to do Quote process easy and supposedly I get $101 back that is great
Date published: 2019-01-12
Rated 5 out of 5 by from Competitive price than other insurance company Great customer service over the phone inquiry and competitively cheaper price insurance than other company
Date published: 2019-01-12
Rated 5 out of 5 by from balance between price and benefit the price is very competitve in regards of the value of insurance. I made comparison carefully before the decision.
Date published: 2019-01-11
Rated 5 out of 5 by from Positive results incident free Whole process was informative & supportive achieving positive outcomes with policy process. All at a great price
Date published: 2019-01-11
Rated 5 out of 5 by from Easy and very quick. The online system was simple to useuse. The total process of buying insurance took less 10 mins. WOW!!!
Date published: 2019-01-11
Rated 5 out of 5 by from Easy fast competitive I saved around $500 on my house and contents renewal. I had been with my previous insurance company for years but they didn’t even try to compete with the price.
Date published: 2019-01-11
Rated 5 out of 5 by from Very quick and well priced We were looking for better priced house and contents insurance. Prices with our previous insurer were increasing every year and becoming unaffordable. I suggested we try Budget and a couple of others online. Budget was the best priced and easy to use. We saved about $500 for a much higher amount. Well done Budget!
Date published: 2019-01-10
Rated 4 out of 5 by from User friendly Web site was easy to navigate and you could go back to it ant any time.
Date published: 2019-01-09
Rated 5 out of 5 by from Excellent Service All Round When shopping around for better value home insurance we rang Budget Direct for a quote. Patrick was one of the most patient and knowledgable operators we have ever spoken to. He clearly explained and answered all our queries. We believe we have better value for money and a business that actually cares about their clients. Would hightly recommend Budget Direct.
Date published: 2019-01-09
Rated 5 out of 5 by from great service thanks for an easy process, policy done over the phone, helpful staff
Date published: 2019-01-09
Rated 5 out of 5 by from Painless Easy to follow - painless process. Didn't expect it to be so simple.
Date published: 2019-01-08
Rated 5 out of 5 by from smooth excellent the service was very easy to complete and a very easy to fill out
Date published: 2019-01-08
Rated 5 out of 5 by from pleasant and easy very easy to deal with great service and very knowledgeable,thank you very much.
Date published: 2019-01-08
Rated 5 out of 5 by from Easy and convenient For an older and computer illiterate person Budget Directs process is very easy to manage.
Date published: 2019-01-08
Rated 5 out of 5 by from All round excellence! Excellent service, comprehensive products and value for money!
Date published: 2019-01-08
Rated 5 out of 5 by from Excellant service Top support and information given in language that the normal person can understand.
Date published: 2019-01-08
Rated 5 out of 5 by from Excellent service Budget Direct has an excellent website that was easy to navigate, had all the relevant info and easy to use!
Date published: 2019-01-07
Rated 2 out of 5 by from The pYment did not come out of account Payment did not come out of my bank account. The payment was suppose to come out fortnightly and it didn’t come out. So not sure why but not happy about that.
Date published: 2019-01-07
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