Budget Direct Reviews

Home Insurance
Reviews

These reviews have been provided by customers who’ve made a claim on or bought a Home and/or Contents insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Home Insurance is rated 4.5 out of 5 by 6490.
Rated 5 out of 5 by from Easy and simple Had a recent claim from storm damage. Staff were excellent and located in Australia. Everything to do with the process was made easy and payment was made in days.
Date published: 2019-01-04
Rated 5 out of 5 by from Streamlined Claim Process I have made 2 claims with Budget Direct building insurance within the last 6 months; one for carpet replacement due to burst of water pipe under kitchen sink and the other one was getting the fence fixed due to storm damage. I was very impressed with their streamlined claim process with no hassle in getting the claim approved and settlement fund via ETF. They offer very competitive premium on all insurance types. Would highly recommend to anyone to use them.
Date published: 2019-01-04
Rated 5 out of 5 by from Easy insurance Ive just saved over $1000 on my home insurances.I went online and got quotes,then called Budget and finished off the transaction easily
Date published: 2019-01-04
Rated 5 out of 5 by from helping pensioners we are over 80 yrs and need help in the modern day so for insurance go to budget and they will explain all as pects of insurance to you
Date published: 2019-01-04
Rated 5 out of 5 by from Excellent online experience I have never had an easier online experience with an insurance provider. We will look at transferring our motor vehicle insurance when the time comes too. Price is competitive and we know what we are covered for.
Date published: 2019-01-03
Rated 5 out of 5 by from Efficient service Budget provided me with great and efficient service, from the time I rang to make a claim until claim was finalised. Would highly recommend this insurance company.
Date published: 2019-01-03
Rated 5 out of 5 by from Easy sign up, saved hundreds! Was really surprised & impressed by Budget Direct. The process to sign up online was quick & easy, I customised the policies to to my needs & saved hundreds of dollars in the process! No complaints here!
Date published: 2019-01-03
Rated 4 out of 5 by from Easy process I found the price very competitive prepared to other insurance companies, and the process very easy - I didn’t have to wait for phone calls ect.
Date published: 2019-01-03
Rated 5 out of 5 by from Simple and Fantastic Customer Service Love the customer service experience both over the phone and online. And we save over $300 in switching our policy to Budget!!!!!
Date published: 2019-01-03
Rated 4 out of 5 by from Relatively easy to buy insurance on line. Buying insurance on line was simple and straight forward process - need to improve information related to policy changes if and when required...
Date published: 2019-01-02
Rated 5 out of 5 by from Smooth claims Process and excellent settlement. Queensland - storm season. Severe lightening strikes sustained over a large area of Northern Brisbane. Our household had a direct lightning strike to our aerial. Over $6,000 damages were sustained to home theatre gear along with two computers and a $5,000 computer printer. All were repaired, replaced and some UPGRADED or with equivalent appliances and electronics leaving us in an excellent state of complete restoration of all of our loses. This exceeded our expectations. No shortcuts were carried during the settlement process and the final settlement made had us very well pleased in all outcomes and expectations.
Date published: 2019-01-02
Rated 4 out of 5 by from could not do it online rather if there was a faster process and couldn't do it online
Date published: 2019-01-02
Rated 5 out of 5 by from Straightforward Quote and Excellent Pricing Compared multiple insurers for House and Contents. Budget direct cane on top on features and pricing .
Date published: 2019-01-02
Rated 4 out of 5 by from Smooth sales process Budget direct was helpful and the process was smooth
Date published: 2019-01-01
Rated 5 out of 5 by from Amazing service from start to finish! I’ve never been burgled before and had an insurance claim. It was a very traumatic experience for our family, but Budget Direct were amazing. From the first call, Budget Direct made us feel like our safety was paramount. The Budget Direct team were simply amazing from start to finish and I couldn’t recommend them highly enough to anyone
Date published: 2019-01-01
Rated 5 out of 5 by from Quick and easy. Easy as to do on line , even for a computer dummy like me.. Price beat the others hands down.
Date published: 2019-01-01
Rated 4 out of 5 by from Great cover at a bargain price The Budget insurance process is simple and can be completed online in a matter of minutes. The insurance cover offered is comparable to any other insurance company at far better prices. I wouldn't hesitate to recommend Budget Insurance to family and friends.
Date published: 2018-12-31
Rated 3 out of 5 by from Not the best can be better Should explain to the customer in more detail and explain more Of why the quote is locked up
Date published: 2018-12-31
Rated 4 out of 5 by from very easy to follow and complete It was a very simple process to follow and complete the application for house and contents insurance. Premium was competitive also.
Date published: 2018-12-30
Rated 4 out of 5 by from Claims process Overall the experience was good if somewhat lengthy which was due mainly to the contracters.
Date published: 2018-12-30
Rated 5 out of 5 by from Easy and quick process! Easy and quick without any hard to understand definitions!
Date published: 2018-12-30
Rated 3 out of 5 by from Great company Affordable insurance and very satisfied with the overall process.
Date published: 2018-12-29
Rated 5 out of 5 by from easy as 123 very happy with the price from budget direct as it was significantly a lot lower than my previous insurer which I have been with for many years it's good to shop around as my policy was going up and up each year with no claims ever
Date published: 2018-12-29
Rated 5 out of 5 by from Non complicated Easy online purchase. No hassle Cheap Value for money
Date published: 2018-12-29
Rated 5 out of 5 by from easy sales process good basic cover very easy to understand
Date published: 2018-12-28
Rated 5 out of 5 by from Great people skills The person I delt with was friendly, and made sure I understood every thing with every aspect covered. This is a good company to deal with.
Date published: 2018-12-28
Rated 4 out of 5 by from Easy Online Process Super easy to get house and contents insurance organised!
Date published: 2018-12-28
Rated 4 out of 5 by from Smooth My insurence with buget direct for House And contents insurence
Date published: 2018-12-28
Rated 5 out of 5 by from No pushy sales people On line is far better than speaking to a pushy sales person. Quote well below others. Thank you budget direct.
Date published: 2018-12-27
Rated 5 out of 5 by from Simple process Your fees were very competitive and given the additional $101 ecard incentive made my decision a lot easier.
Date published: 2018-12-27
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