Rated 5 out of
5
by
Donna from
Phone conversation
Great help with explaining everything
Took her time to make sure I understood the process
Date published: 2019-02-24
Rated 5 out of
5
by
Matthew from
I saved $50 a fortnight!
The exact same cover I had at double the price. It took 10 mins and to swap.
Date published: 2019-02-24
Rated 5 out of
5
by
Anonymous from
Its all about Customer needs!!!
Budget Direct has the best value for customers in most of the insurance policy.
Its one stop shopping for your Insurance needs!!
Date published: 2019-02-24
Rated 5 out of
5
by
Stephen from
excellent so far
Job is not finalised yet but communication was good so far. I expect the rest of the process as smooth as it's on this stage
Date published: 2019-02-23
Rated 5 out of
5
by
Jake from
Fantastic customer assistance!
Jared was extremely helpful and had my policy organised in half an hour! I could not have been happier with the service provided.
Date published: 2019-02-22
Rated 5 out of
5
by
David from
Easy, friendly service
What a pleasure to do business with Budget Direct. The policy inclusions were outstanding; the price was most favourable and the conversation pleasurable.
Date published: 2019-02-22
Rated 4 out of
5
by
Rosemay from
Very experienced worker
I spent a good 30 to 40 mins on the phone and it was a very helpful and well spent time
Date published: 2019-02-22
Rated 4 out of
5
by
Marianne from
Smooth sales process
Quick, easy changeover from old insurer. Highly recommended.
Date published: 2019-02-22
Rated 5 out of
5
by
Belma from
Perfect Dealings
Very helpful, friendly, professional, quote i got online was cheaper than all but when i called to finalise the insurance person on the phone gone through my quote and saved me more money. Thank You
Date published: 2019-02-22
Rated 1 out of
5
by
Susana from
no,I had to contact you
Good at explaining why you decline a claim,good at finding excuses for not honoring a true claim
Date published: 2019-02-21
Rated 5 out of
5
by
Glenn from
Excellent service
So easy and very helpful in every way. I asked questions and got the right answers that I wanted would highly recommend this company that’s why you are 2 years running the best
Date published: 2019-02-21
Rated 5 out of
5
by
Jane from
Smooth sales process
Very impressed with the service when purchasing Home Insurance and compared to other insurers is much more cost effective.
Date published: 2019-02-21
Rated 5 out of
5
by
Shayne from
Couldnt ask for more
First time dealing with Budget Direct, they provided a lower price with more coverage than I could get anywhere else. The call back service called me back within minutes. The customer service was exceptional, patient, informative, polite. I would recommend Budget Direct to everyone...
Date published: 2019-02-21
Rated 3 out of
5
by
Richard from
insurance
The website needs to improve and I cannot commment on anything else as I have not made a claim.
Date published: 2019-02-21
Rated 5 out of
5
by
Alan from
Great Service
I suffered some storm damage along with thousands of others during the recent hail event. I contacted Budget who guided me through the claims process and submitted quotations for work to be done. This was approved in a timely fashion and staff were polite, helpful and professional.
I could not be happier with Budget
Date published: 2019-02-21
Rated 5 out of
5
by
Kenneth from
Easy online application
I found quite easy to complete my insurance transaction online with Budget Direct. It is a simple process and for someone like me that is very important.
Date published: 2019-02-21
Rated 5 out of
5
by
Bruce from
Easy cover
Budget Direct provide a simple and effective tool to both generate a quote and to complete the policy purchase. All done in a matter of minutes, the cover and excess can be tailored as required and the cover to premium ratio is extremely competitive.
Date published: 2019-02-20
Rated 5 out of
5
by
Sonya from
Landlord insurance
It was very easy to find the right policy along with the best price and it was easy to fill out all the information and the staff was friendly when asked any questions about the policy
Date published: 2019-02-20
Rated 5 out of
5
by
Yolanda from
easy
Great service, easy to fill the form and more competitive price
Date published: 2019-02-20
Rated 5 out of
5
by
Christopher from
Informative and easy
They provided me contents insurance at a cheaper price than another company who gave me a higher quote but then refused to insure me and gave no reason.
Process was very simple..and it was easier to understand what coverage I was purchasing.
Date published: 2019-02-19
Rated 5 out of
5
by
Abe from
Unbeatable price
I purchased my insurance online and then I received a phone call from a sales rep micheal to make sure I was happy with what I have purchased and if I wanted any assistance in purchasing insurance for my other car which I started to purchase then I couldn’t complete. He had outstanding customer service combined both cars under the one policy and was able to assist with all of my enquirers.
Date published: 2019-02-19
Rated 5 out of
5
by
Lisa from
Easy to contact
Found Budget Direct to offer everything I needed in a insurance policy. The online process was easy and when I phoned to discuss my policy I got straight through over the phone to a team member.
Date published: 2019-02-19
Rated 5 out of
5
by
Julie from
Great saving
Value for money i went from $98 per month to $68 per month with budget. Same insured smiunt for home and contents what a saving.
Date published: 2019-02-19
Rated 5 out of
5
by
Rita from
Excellent onshore customer service
Excellent onshore customer service and good over at a good price
Date published: 2019-02-19
Rated 4 out of
5
by
Micheal from
excellent customer service
time well spent policy was explained so as to make an informed decision. final process and payment simplified
Date published: 2019-02-19
Rated 3 out of
5
by
Maria from
Slightly difficult due to the extent of damages
The claim process was straight forward in the beginning . Given the complexity of the audio video components claimed and costs only contributed to further delays.
Budget Direct engaged the services of ARC contractors to provide assessment reports. These reports were found to be inaccurate particularly when seeking replacement items. This ultimately added further delays in settling the claim.
Date published: 2019-02-19
Rated 4 out of
5
by
Seak from
Satisfy sale process
Easy to complete the sale questionnaires. The online response is pretty quick.
Date published: 2019-02-19
Rated 5 out of
5
by
Chris from
easy to deal with
After searching around a bit i came across budget direct it was Quick, easy and not problems.
Date published: 2019-02-19
Rated 4 out of
5
by
Jeff from
Worth while exercise
I can recommend Budget Direct as a well priced, efficient and comprehensive provider of insurance needs. My experience was straight forward, involved online chatting and resulted in a pleasing outcome.
Thanks Budget Direct.
Date published: 2019-02-19
Rated 5 out of
5
by
Brad from
Cheerfully fulfilling commitments
We have been with Budget Direct for 4 months & had our first claim ever on our house. We were staggered with the support, helpfulness & efficiency of their response. Refreshing & drawing. We wouldn’t consider anyone else now.
Date published: 2019-02-18
