Budget Direct Reviews

Home Insurance
Reviews

These reviews have been provided by customers who’ve made a claim on or bought a Home and/or Contents insurance policy from Budget Direct.

Overall Rating

Authentic reviews powered by
Authentic Reviews Powered By Bazaarvoice
These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.
All Home Insurance is rated 4.5 out of 5 by 6490.
Rated 4 out of 5 by from Specific policy just for me I was able to really five down to find what I needed and Budget direct got me there. I am so happy I decided to go with them.
Date published: 2019-01-22
Rated 4 out of 5 by from Easy to insure with Comparing with other major insurance companies, no doubt that the whole procedure to applying for insurance policy with Budget Direct is easy,efficient and pleasant, the insurance premium is reasonable cheap as well.
Date published: 2019-01-22
Rated 4 out of 5 by from Smooth sales process Very straight forward going through Budget Direct on line.
Date published: 2019-01-22
Rated 5 out of 5 by from Great service with superior communication. During the whole process of making a claim, we were kept completely updated and informed of all developments and variations to the process at all times. The communication was above all expectations and the quality of service was outstanding. Never having made an insurance claim previously, we were apprehensive at first, but in the end we were glad we were with Budget Direct.
Date published: 2019-01-22
Rated 5 out of 5 by from So easy! After searching for a new insurer, I decided on Budget Direct. The whole online process was simple, the information was easy to find, the policy features were suitable and the final step of taking out the policy and setting up the payment, was easy. This is what an online process should be like.
Date published: 2019-01-22
Rated 5 out of 5 by from So easy I found it to be straightforward and really easy process.
Date published: 2019-01-22
Rated 5 out of 5 by from Budget Direct: a fact not a slogan If you want to insure your home and contents you cannot look past Budget Direct. It provides an excellent cover at at a reasonable rate.
Date published: 2019-01-22
Rated 4 out of 5 by from Benefits Simple procedure and extremely low premium compared to others
Date published: 2019-01-22
Rated 5 out of 5 by from Easy to change from my original Insurer My neighbour told me about Budger Direct, and am very happy that she did. It has saved me a lot of money, and being a Pensioner it made a big difference.
Date published: 2019-01-22
Rated 1 out of 5 by from Rejected my claim I've paid insurance on my home for 20 years and never claimed. A freak heavy rain downpour that caused floods in my area, caused a leak in my roof. Ceiling damage, AV damage and they rejected my claim. Says gutter didn't meet building compliance, but it was built 15 years ago and no problems for 15 years.
Date published: 2019-01-22
Rated 5 out of 5 by from Easy process Good chat, easy to understand, easy to add extra items
Date published: 2019-01-21
Rated 5 out of 5 by from Easy online sale process My first time with Budget Direct after reading the reviews thought I would give them a go.
Date published: 2019-01-21
Rated 5 out of 5 by from review i am so pleased i found budget direct, helpful kind & considerate people. i have already mentioned budget direct to friends. regards carolyn.
Date published: 2019-01-21
Rated 5 out of 5 by from Quote Easy More than competitive with price as was the process.
Date published: 2019-01-21
Rated 5 out of 5 by from Excellent value for money and service Our recent claim was handled quickly with great customer service. The tree loppers where quick and professional. We got to choose our preferred repairer for the dishwasher.
Date published: 2019-01-21
Rated 5 out of 5 by from Best price Not only the best price, it was so easy to deal with Budget.
Date published: 2019-01-20
Rated 5 out of 5 by from Effortless Ease Great to talk to experienced professionals that boast the lowest price..
Date published: 2019-01-20
Rated 5 out of 5 by from Easy Insurance process Received a renewal from another company and got a quote from budget it was so easy quick and simple it was a delight to go through the process and best of all price was much better.
Date published: 2019-01-20
Rated 5 out of 5 by from Quick and easy Budget Direct offered me all the cover I needed for my house insurance in a few short clicks, and the follow up was great
Date published: 2019-01-20
Rated 4 out of 5 by from home contents insurance I searched on the canstar website for contents insurance policies and budget Direct was suggested along with some others. Reviewing what was offered in the policy and comparing, Budget Direct was offering the same cover and the price was better then the others offered. So i chose to go with Budget Direct.
Date published: 2019-01-20
Rated 4 out of 5 by from Easy, time efficient Was very happy with the easiness of the process on line, price got me over the line also, thumbs up from me
Date published: 2019-01-20
Rated 5 out of 5 by from Easy to achieve the desired result I found it to be straight foward and explanations were open and transparent
Date published: 2019-01-20
Rated 4 out of 5 by from Easy to deal with Budget Direct. I was happy to talk to a person who speak good English and is knowledgeable.
Date published: 2019-01-19
Rated 5 out of 5 by from LITERALLY budget direct the online application is literal and quite basic which the applicant can easily go along off the same page..well done
Date published: 2019-01-19
Rated 5 out of 5 by from Great Company My recent claim was dealt with very professional service, easy to deal with, I was able to get back in touch with the person I first dealt with. I was always kept informed about every step of the way and my claim was dealt with in a very speedy manner. I was thrilled with the service
Date published: 2019-01-19
Rated 5 out of 5 by from Easy and good price The process was simple, the online chat was positive and obliging and the price was right.
Date published: 2019-01-19
Rated 5 out of 5 by from Smooth claims process Bag was stolen, and there was so much to claim. Budget direct helped with the stress and paid up with no real issues at all!
Date published: 2019-01-19
Rated 5 out of 5 by from Excellent I was broken into recently and budget direct were in to it. Without delay my home was secured and repairs were processed. The contents side was also dealt with efficiently and professionally at all times. They kept me posted with the progress and I would certainly recommend them.
Date published: 2019-01-19
Rated 5 out of 5 by from Smooth claims My claim was a complex one which required a high level of discussion with claims dept. The process was made easy and comfortable.
Date published: 2019-01-19
Rated 5 out of 5 by from Pleasant The whole process was extremely efficient and helpful and I got exactly the cover that I require even though my request was a little unusual.
Date published: 2019-01-18
  • y_2019, m_2, d_27, h_23
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.11
  • cp_7, bvpage2n
  • co_hasreviews, tv_2, tr_6488
  • loc_en_AU, sid_home, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_auto-general
  • bvseo_sdk, p_sdk, 2.4.0.0
  • CLOUD, getContent, 728.27ms
  • REVIEWS, PRODUCT