Rated 5 out of
5
by
Leslie from
Easy Process & Great Prices
Having had the same insurer for over 10years it was hard to change but once dealing with Budget Online and being able to sort both houses and cars out without long waits or huge premiums it was a no brainer.
Yours Truly Satisfied
Leslie
Date published: 2019-01-18
Rated 5 out of
5
by
Maria from
Great sales experience
Very easy to obtain a quote, lady was very helpful and understanding. Was very unsatisfied with previous insurer and found Budget Direct was. Able to offer good cover at less expense
Date published: 2019-01-17
Rated 4 out of
5
by
Ronald from
Reasonable sales process
Sorry not very good at words. We're happy with our policy.
Date published: 2019-01-17
Rated 4 out of
5
by
Patrick from
Same things need fixing
Disappointed that I had to pay $40 more then I was quoted as an occupier
Date published: 2019-01-17
Rated 4 out of
5
by
Valbona from
Best price
Searched online and the best price for the same cover was provided by Budget Direct...
plus discount and the gift voucher :)
Date published: 2019-01-16
Rated 5 out of
5
by
Wendy from
So Easy!!!
Great customer service and staff very helpful. Saved lots of dollars....
Date published: 2019-01-16
Rated 1 out of
5
by
Lee from
Submitting a claim.
Budget Direct is cheap for a reason.. you put in a legitimate claim for property damage and then you have to pay your own assessors to find the cause. They send out one assessor who is an engineer (not a builder, plumber arborist etc) or has no qualifications in regard to the damaged area (a bathroom) who then says our problem is from a tree in the neighbors yard (which I'm not responsible for).
Budget Direct told me I will have to pay and get my own reports done to prove cause of damage and they are only going to go on their one engineer's report.
Date published: 2019-01-16
Rated 5 out of
5
by
JW 61 from
The smoothest claim I've ever made
I phoned Budget Direct very stressed on the Saturday morning before Christmas when we realised our fridge had been damaged in a monster storm and was immediately put at ease, had my claim processed on the spot and approval to go straight out and buy another fridge and food for Christmas which had also been lost.
It took me well over a week to get someone to look at the fridge as the timing wasn't very good with everyone off for the Christmas/new Year period, but as soon as I had the report I emailed the required documents to Budget on the weekend and by Monday morning had a call from a lovely lady in claims to tell me our claim had been approved and she put the money in my account within 3 days, to my surprise it was there the next day.
The easiest and most stressful claim I have ever made in 50 years.
I have no hesitation in recommending Budget Direct if you are looking for the same experience that I've had.
Date published: 2019-01-16
Rated 5 out of
5
by
Josephine from
Wonderful Experience
Although my daughter handled everything for me, to know how the whole process was handled was just brilliant. They kept in contact with her thru the whole process and it was so efficient, and for me at 89 they restored my faith in insurance companies. Well done Budget Direct !!!!!!!
Date published: 2019-01-16
Rated 5 out of
5
by
Viviana from
Hard fishing day
We search for more than 8 insurance companies and at the end Budget Direct was so much straight forward in the process that we select them. Keep up the good work. Thanks guys
Date published: 2019-01-16
Rated 5 out of
5
by
John from
New client experience
Tracey was excellent, very good knowledge, friendly manner and not pushy, quite different from many sales orientated staff I have dealt with before.
Date published: 2019-01-16
Rated 5 out of
5
by
Steven from
Quick, easy and a good price
I easily found budget direct on a google search and within 20 min i had taken out 3 new home policies and saved money over my previous insurer. Was a very easy process with the features i wanted.
Date published: 2019-01-16
Rated 4 out of
5
by
Ken from
BEST PRICING
Very competitive on pricing and ease of purchase online.
Date published: 2019-01-16
Rated 4 out of
5
by
Russell from
Simple enough
The whole process was quite simple and painless, I can only hope than in the unlikely event of having to make a claim i have the same result
Date published: 2019-01-15
Rated 5 out of
5
by
Sam from
Easy hassle free process
Easy as process Efficient service in one word GREAT
Date published: 2019-01-15
Rated 5 out of
5
by
Kristeen from
A positive outcome.
Johnny was very understanding he helped with all my needs,i felt after the phone call all was good and our insurance needs had been met.
Date published: 2019-01-15
Rated 5 out of
5
by
Irene from
Completely smooth process
My previous insurer took their call centre off shore so decided to change. Fould out Budget Direct was Australian owned and call centre in Australian as well. Dealt with call centre and would give AAA rating.
Date published: 2019-01-15
Rated 5 out of
5
by
Phillip from
Easy to understand
The service is good all options explained well will use them in the future
Date published: 2019-01-15
Rated 5 out of
5
by
Debra from
Prompt settlement
Gorga was quick to respond to my needs
My grandkids were left without beds and a room due to water damage
It was settled very quickly
Date published: 2019-01-15
Rated 5 out of
5
by
Raymond from
excited
we are excited as the policies we have purchased where many dollars less than previous one.
It was so easy to find out and purchase online.
Date published: 2019-01-13
Rated 5 out of
5
by
Jim from
easy access on phone and friendly and knowlegable
excellent knowlege of the policy, friendly and efficient/
No delay in getting through.
Date published: 2019-01-13
Rated 4 out of
5
by
Georgina from
Different rates
All customers deserve same rates,old or new customers should pay the same.
Date published: 2019-01-13
Rated 5 out of
5
by
Lynette from
clear and concise
There were no extra questions required to complete the purchase of this policy as the website has it all.
Date published: 2019-01-13
Rated 4 out of
5
by
Matthew from
Intuative process
Budget provide an easy to navigate process of selection and applying for insurance products. Just remember you need proof of your no claim history. And that is not as easy as it sounds.
Date published: 2019-01-13
Rated 4 out of
5
by
David from
Very easy
Simple easy and straight forward process and i would recommend any to take up there insurance with budget direct
Date published: 2019-01-13
Rated 5 out of
5
by
Karina from
Very helpful, not stressful,
Very helpful, didn't try to dodge paying out for repairs like some companies do, would recommend Budget Direct to everyone
Date published: 2019-01-13
Rated 5 out of
5
by
Dennis from
Easy smooth sale
Great service easy steps easy online process and very cheap
Date published: 2019-01-12
Rated 5 out of
5
by
Kelly from
Quick and easy
Awesome service. Made it easy to change to a cheaper better company
Date published: 2019-01-12
Rated 4 out of
5
by
Lkg from
easy to do
Quote process easy and supposedly I get $101 back that is great
Date published: 2019-01-12
Rated 5 out of
5
by
Rachel from
Competitive price than other insurance company
Great customer service over the phone inquiry and competitively cheaper price insurance than other company
Date published: 2019-01-12
