Budget Direct Reviews

Customer Ratings and Reviews Terms of Use

These Terms of Use govern your conduct associated with the Customer Ratings and Review (CRR) service offered by Auto & General Services Pty Ltd (AGS) (the "CRR Service"). By using the CRR Service you agree to be bound by these Terms of Use.

To the extent of any conflict between AGS’s Privacy Policy and these Terms of Use AGS’s Privacy Policy will prevail with respect to the CRR Service. Note ‘personal information’ has the same meaning given to it in the Privacy Act 1988 (Cth) (Personal Information). Your Personal Information is handled in accordance with AGS’s Privacy Policy which can be found at www.budgetdirect.com.au.

By submitting any content to AGS, you represent and warrant that:

  • You are the sole author and owner of the intellectual property rights in the content;
  • All "moral rights" that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate;
  • You are at least 18 years old;
  • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • That is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation
  • For which you were compensated or granted any consideration by any third party;
  • That contains Personal Information belonging to any third party.
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold AGS (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant AGS a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at AGS’s sole discretion. AGS reserves the right to change, condense or delete any content on AGS's website that AGS deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. AGS does not guarantee that you will have any recourse through AGS to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, AGS reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not AGS, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of AGS, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

Any comments published through the CRR Service does not mean AGS agrees with the views or content, nor is AGS responsible for reliance by users on any of the reviews. AGS makes no representation or warranty, either express or implied that the content posted is accurate or reliable.

If you become aware of any reviews which are in anyway offending, inaccurate or defamatory , or are in breach of these Terms of Use please let us know by contacting Budget Direct via email at hello@budgetdirect.com.au   or by phoning our Customer Service Department on 1800 179 417 and we will endeavour to remove the offending material.

You agree that these Terms of Use are governed by the Laws of the State of Queensland.

By submitting your email address in connection with your rating and review, you agree that AGS and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.