Budget Direct Reviews

Car and Home & Contents Insurance Reviews

These reviews have been provided by customers who’ve made a claim or bought a Car or Home & Contents insurance policy from Budget Direct.

Overall Rating

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These Budget Direct Insurance reviews are collected, moderated and managed by Bazaarvoice, a leading independent ratings and reviews provider. Reviews completed since February 10th, 2015.

All Reviews is rated 4.5 out of 5 by 12844.
Rated 4 out of 5 by from Easy process Easy process
Date published: 2017-03-23
Rated 4 out of 5 by from cheap and not nasty! Great price, easy to use, confident with the budget direct name, hopefully if i ever make a claim it will be a dream run, not like some others.....
Date published: 2017-03-23
Rated 5 out of 5 by from Smooth sales process Was easy process and relatively competitive pricing.
Date published: 2017-03-23
Rated 5 out of 5 by from wonderful service The claims process was done quickly and very professional
Date published: 2017-03-23
Rated 4 out of 5 by from Easy to complete Loved the way you can make changes online and order documents (such as certificate of currency). Saves waiting on the phone and trying to communicate with screaming kids!
Date published: 2017-03-23
Rated 5 out of 5 by from SWEET DEALS! For a very good pricing and simple and direct process in getting your insurance. Well done, Budget Direct!
Date published: 2017-03-23
Rated 3 out of 5 by from All talk and no action Well you may be cheap but you are certainly not easy! The phone staff and initial claim support following an accident were great However the assessor, repairer and communication after that left a great deal to be desired. The Repairer (Dukes in Cranbourne) repeatedly lied and delayed the repair and return, more than double the original timeframe. then they were rude and nasty when we picked the car up including treating the car poorly out of the workshop and slamming the door when the manager exited the car. no opportunity to view the car or go over the repair and they demanded payment before the car would be brought out. Did try to use the assessor throughout but got little help
Date published: 2017-03-23
Rated 5 out of 5 by from Great sales dept Price and customer service was excellent keep up the good work
Date published: 2017-03-23
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